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The original software card is in the currently running cabinet. I described it as 'memory card'.

Norstar 'chassis', in my initial listing, refers to the cabinet. This is a large Norstar cabinet (+/-15" x 30") and the vmail cabinet is the same size. They are connected by fiber link. Please forgive my rudimentary description as I am not a certified Norstar tech, but I have stayed at a Holiday...

We have become vendor for Nortel system that 'died' and former vendor has retired! I got the system back up but am getting a 'Feature Inactive' on any and all phones when attempting to access vmail. Any ideas on how to resolve that issue. side note: vmail was working fine, failure was due to...

Toshiba CIX670 with a CenturyLink PRI giving me a YALM. Resetting BPTU does not clear it and Telco can successfully call from circuit with a Tberd. We’ve had trouble with this circuit from the beginning and even had Telco reboot the ONT FOUR TIMES which fixed it once. Telco insists issue is with...

The crossover cable should suffice in this instance between ksu and laptop. I would verify the ksu IP address via P916. Installing a BDKU in slot one will assign extensions 200-207 by default thus allowing you programming access through the phone. Also, make sure the cpu battery is strapped in...

Saw the init/nrml switch this morning, but did not do a reset at that time. Can a backup be executed through programming from the phone or must you have a laptop?

Thanks for the input. I thought about a system reset, but not sure on outcome on a Panasonic... Thanks again!

Moved cross-connect from x101 to x108 (was moving x101 elsewhere). When it did not work I went straight to the MDF and wired a jack to port 08-1. Phone still did not work, but I had analog DT on the first pair. I tried several phones and even repunched my test jack pairs. Also, there are a...

I cross-connected to a cable feeding a jack (moving x101 from there), then tried connecting directly to the MDF. Even wired both pairs to test jack (I have a Testar adapter too). The phone did not work at all, but I did have analog DT on the first pair. I tried several phones with the same...

By the way, System is a KX-TD1232.

Had removed cross-connect on x108 at MDF a couple months ago. Connected back and phone is inoperative (works on another port). When calling x108 you receive a 'Not Valid'. This is occurring on several ports previously connected to phones as well. Any suggestions are greatly appreciated (I am...

Thanks for the suggestions! Just picked up this customer so not sure on phone downsizing. Agree that deleting access and reassigning will probably fix it. Thanks again!

Ext. 20 has access to line 1 (per #301), but it is not appearing on the phone. Can make the key most any feature, but can't get line 1 to appear on that button. Any suggestions?

Went on-site yesterday and tested the paging cutoff complaint: They dial *70 only to page and there were NO cut-offs in any scenario. However, thanks for the response.

If on an existing call and a PAGE is in progress, when extension hangs up phone call the PAGE is disconnected. Any suggestions greatly appreciated!

Have a Definity system where the CALL-FWD key works internally, but not externally. Soon as you press '9' you get an error (Dial 9 works for outbound calling.) Any suggestions?

Have inherited a fairly new Definity system with paging setup in the main facility using a trunk group and overhead speakers. They have a BIG construction trailer with about 65 4610SW IP phones, no wiring is in place for page speakers. Can paging be setup using the phones? Thanks for any help.