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By using either Manager, System Status or Embedded File Management, is there a way to confirm if an embedded voicemail user has recorded their name? I have a case where Dial By Name is not working. I can see in Embedded File Management several files that look like greetings, messages and other...

I have been to that website and cannot find it. Can you provide me with a URL?

Where can I down load the Application Builder for a Call Pilot 201i?

I am not familiar with the SRG technology. Can you give me a one sentence definition what that is?

I want to configure a BCM 50 to an Option 11 with IP that is already connected to several BCM 50's using four digit dialing. The Option 11 already has a CallPilot which is centralized for all BCM's. What will I need in order for this new BCM 50 to utilize the centralized CallPilot, MCDN or will...

I am working on a Call Pilot 201i. The following parameters are in the system configuration but I am not sure what these are specifically or what they mean. Some seem intuitive but I want to clarify. Can someone help me with this? Voice Seats 400 Email by Phone Seats 0 Email by Phone...

That first message was a little vague and non-specific. I am looking for a Nortel part number for an Install Data Tape with the following parameters: Software Release=13.12 Storage Hours: 24 Ports: 12 Hospitality Out Calling Voice Menus Can anyone help with this?

I am looking for an Install Data Tape for a Meridian Mail Release 13.12. Does anyone have a Nortel Part # for that?

This is an idiot response which I may regret, but ht LEC is supposed to be sending CLID.

We had a PRI configured as 5ESS and all incoming calls went to the console and displayed all DID info: who was calling and the DID number dialed. We upgraded the PRI to NI2 and installed an NTBK53 to accommodate NI2. Everything seems to be working fine at the moment except the incoming Caller ID...

Wouldn't a traced call that does not terminate indicate a switch problem?

To my shame I have not tried that yet. What would the success or failure of dialing an 001 call by directly selecting the trunk indicate?

We have switched PRI carriers from AT&T to Nuvox. Everything is the same in PRI programming and routing except we are no longer able to dial international calls (011). The route configurations are still the same as before, the restrictions and permissions are the same as before, and everything...

On a BCM 50 Call Pilot, the system does not provide a "beep" in order to alert the caller to start recording the message. Where is the setting to turn that on?

I have a Call Pilot on an MICS that fails to function after a few days. It will not answer lines and I cannot log in. When I attempt to log in I get "No Resource Available" in the display. Can anyone assist me with what the problem may be?

Yes, I can still connect with the web interface.

What does it mean when all the lights on the Base Function Tray of a BCM 3.6 are flashing? Call Processing seems to be working.

Do you have any thoughts explaining why one of the consoles does not seem to ring all the time?

I have a Option 11 running Succession 3.0. I have two attendant consoles programmed on the same digital card. One of the consoles does not ring all the time. Is there a problem with programming two consoles on the same digital card?

Can the Compact ICS accommodate a PRI or MCDN netwroking?