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This worked. Thank you so much derfloh.

Are the licenses installed on the IPO500 or the server? I believe they should go on the IPO500.

Can the IP Office server edition be programmed offline? ( setup users, call routes, etc.)I tried doing it several times but the system will not allow me to send the configuration file, and I think because I am using IP Office manager not the server edition. I can not figure out away to run IP...

I have a BCM50 6.0. they have 4 paging zones on about 30 phones in different buildings. No external speakers. They have 5 paging buttons that they use for paging. one for paging zone 1 (F611), another for paging zone 2 (F612), etc. and one for page all (F630). They want to be able to press one...

Thank you Westi.

Thank you both. I forgot to mention that after awhile system status does say boot failed, and I can do a shutdown and restart from system status. I did do a power down of the UC module and the IP Office while the HDMI cable is plugged in and nothing shows up after restart. Thank you again.

I have an Avaya IP Office (9.07.983) with UC Module. The UC module is not working. System Status say its booting and applications are None. I can't talk to it using <Lan1 IP address:7070>, and it is not booting of the USB drive nor do I get a light on the USB drive when I plug it in. Nothing...

Adding the I fixed it. Thank you so much for your help.

Try queued Hunt Group, it might work for you.

I setup an unconditional call forward to a Cell phone that passes caller ID(IPO 9.06.979). When the user receives a call on his cell phone digit 9 shows up front of the caller phone number. Is there a way to strip the 9 from the number without removing the 9 from Prefix? Here is how I setup the...

Under system, what do you have phone file server type set to? if its set to Manager then Manager has to be running on the PC that is connected to the system.

Thanks tlpeter. They have 15 inside sales reps and most of the callers ask for the reps by name. We are going to try 2 add on modules for now and if they like it we will add more. Thanks.

Thanks Joe, that would work but I do not have 15 open buttons on all the phones. I was hoping for a code that they can dial. Thanks again.

I have an Avaya IPO 9.0 with VMPro. I setup 15 Queued Hunt groups, and everything works fine. The customer would like to be able to pickup a call that is sitting in Que. Foe example, user in Hunt group A is on the phone and has calls in Queue, user in Hunt group B has no calls but would like to...

Thank you Westi.

How do I do a full UCM backup to my laptop on a UCM module before an upgrade? I did a UCM Full Installation Image on my demo system and import and export did not copy and restore greetings and voicemail messages. Thank you in advance.

Is there a way to send all calls including hunt group calls to a cell phone with a push of one button? I have an IP Office 9.0 with voicemail pro. User has a hunt group that works as a queue (he is the only member), and if he needs to step away from his disk he has to press two buttons to send...

Thanks westi for the reply. I am using a full upgrade. My copy is good but I think my problem is with this step in the USB drive setup: "8.A number of files need to be copied to a new location on the USB2 memory key. Select the files syslinux.cfg and avaya_autoinstall.conf and copy them to the...

I am trying to upgrade UC Module from 9.0.1 to 9.0.4 using USB drive. I setup the USB drive per the documents, and I plugged in an HDMI cable to watch the upgrade. The upgrade starts and after 5 minutes I see on the screen the following message: what type of media contains the installation...

I just plugged in HDMI cable and rebooted the module. It looks like it rebooted and it saying uc-module login. My problem might be with an IP Address. I did not change any IP addresses. The documents say to change the voicemail IP address to 169.254.0.1, but the system does not allow me to...