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UC Module not responding

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foneman1

Technical User
Apr 26, 2008
278
US
I installed new UC module on an Avaya IP Office 9.0. The module was working yesterday, i was able to login to it and do programming. Today i can't login to it. I get no respond. I tried to login to it by using 192.168.42.1:7070 and 192.168.42.200 which is the IP address given to me by the system. Control unit does display 192.168.42.200 for the UC Module, and system status say the module is running. The LED is solid green, and i did reboot the Module and the system. Here what monitor say. Thanks in advance.


014-11-26T19:54:47 1902742mS PRN: +++++++++++++++++ END OF MEMORY CAPTURE ++++++++++++++++
2014-11-26T19:54:52 1907114mS PRN: WARNING:
2014-11-26T19:54:52 1907114mS PRN: Applications Processor slot 0: heartbeat, couldn't find/interpret field Vmpro_version:
2014-11-26T19:54:52 1907114mS PRN:
2014-11-26T19:54:52 1907114mS PRN: WARNING:
2014-11-26T19:54:52 1907114mS PRN: Applications Processor slot 0: heartbeat, couldn't find/interpret field Onex_version:
2014-11-26T19:54:52 1907114mS PRN:
2014-11-26T19:54:52 1907114mS PRN: WARNING:
2014-11-26T19:54:52 1907114mS PRN: Applications Processor slot 0: heartbeat, couldn't find field SSD:
2014-11-26T19:54:52 1907114mS PRN:
2014-11-26T19:54:57 1912104mS PRN: WARNING:
2014-11-26T19:54:57 1912104mS PRN: Applications Processor slot 0: heartbeat, couldn't find/interpret field Vmpro_version:
2014-11-26T19:54:57 1912104mS PRN:
2014-11-26T19:54:57 1912104mS PRN: WARNING:
2014-11-26T19:54:57 1912104mS PRN: Applications Processor slot 0: heartbeat, couldn't find/interpret field Onex_version:
2014-11-26T19:54:57 1912104mS PRN:
2014-11-26T19:54:57 1912104mS PRN: WARNING:
2014-11-26T19:54:57 1912104mS PRN: Applications Processor slot 0: heartbeat, couldn't find field SSD:
2014-11-26T19:54:57 1912104mS PRN:
 
I just plugged in HDMI cable and rebooted the module. It looks like it rebooted and it saying uc-module login. My problem might be with an IP Address. I did not change any IP addresses. The documents say to change the voicemail IP address to 169.254.0.1, but the system does not allow me to change it and it gave it 192.168.42.200. Thanks.
 
it needs to be an IP address on the same subnet as the IPO
 
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