On the BCM 450s that have analog station MBMs I have found out that if you have set relocation turned on and the power goes off it scrambles the module order around. When this happens the extension numbers on module 1 are now on module 2 or 3 etc. This is a real problem with a PRI using faxes.
BCM 50 rel 6 an incoming call flashes and rings on ext 221 all other phones have a solid arrow. This is happening on line 3 this time 2 weeks ago it was line 1. It almost acts as though the call is being transferred to ext 221. Last time I rebooted the system and it cleared the problem. They...
I have a Norstar MICS 7.1 with PRI. The operator has 8 intercom paths assigned to her telephone with target line 200 programmed as ring only. If she has 2 calls in process the 3rd call does not ring on her telephone. The caller hears the line ringing but it eventually gets the AA message...
Some fun Huh! I went out to a customer installed last summer and changed the echo cancellation and the first phone i went to was frozen , had to unplug and replug. I am starting to look at NEC products. There should not be this many problems.
I have a BCM 50r3 that was disconnected for about 3 months. when i repowered the system the analog station ports didn't come up. Ihave the key code for 4 analog station ports but under telephone resources it say unequipped. I have disabled the ports and enabled the ports and also rebooted the...
Thanks guys,
I found out that my time profiles were overlapping. I had th business hours 8:00 AM to 5:00 PM and the closed hours starting at 5:00 PM instead of 5:01 PM.
Customer has older Nec Aspire and had the wireless telephones. Now they are all broken and i need to know if the NEC ML440 telephones will work with the old Aspire access points.
Thanks
I think the problem is heat related since the BCM is on the same rack as all the data switches and the room is not cooled. I have reset the system and put a fan blowing on the rack and so far so good. I attributed some of the problems to a remodeling the customer was doing at the time. I will...
thanks guys. The solid red lights also point to the system being in software reset mode. I couldn't find anything to describe what that means. The lights are red even though i haven't rebooted for a couple of weeks.
I have a BCM 450 R5 that the trouble led and the power led are both red. If i go into the system and reset the led it won't reset. I have shut down the system and it cane backup ok. Now the light are on again 2 weeks later. They are powered by a ups
Thanks
I give up on dial-up. What can I tell the IT manager I need to set up a VPN so I can program several BCM 450s from the office. Dial up through a PRI is not getting it.
Thanks
I am using a dial-up modem connection to access a BCM 450 R5. I temporarily had a GATM 4 with a loop start line and the dial up worked fine. Now with the PRI installed i am diaing in using a target line. I have told the BCM to answer the target line. The BCM answers but times out before I can...
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