Messages not playing before menu on AutoAttendant

[TnPhoneguy]

I have a IPO 7.0(31)V2 at night a caller gets the menu to press 1, 2 etc but the night message won't play first. Thers is a message at *8301.
Thanks

 

[montyzummer]

Not very clear this , where is the menu recorded that you state the caller is hearing when in night service?

APSS (SME)
ACSS (SME)

 

[tlpeter]

You need to use time profiles and you need to record the menu greeting with *8304
*8301,2 and 3 are time profiles based greetings in front of *8304


BAZINGA!

I'm not insane, my mother had me tested!

 

[SoGaIPO]

Had the same problem the first embedded AA I programed. Peter's right, *801-*803 require time profiles. I record greeting an instruction in *804 if I'm only using for nite mode.

 

[TnPhoneguy]

Thanks guys,
I found out that my time profiles were overlapping. I had th business hours 8:00 AM to 5:00 PM and the closed hours starting at 5:00 PM instead of 5:01 PM.