BCM 450 Power light is red 1

[TnPhoneguy]

I have a BCM 450 R5 that the trouble led and the power led are both red. If i go into the system and reset the led it won't reset. I have shut down the system and it cane backup ok. Now the light are on again 2 weeks later. They are powered by a ups
Thanks

 

[phoneguy610]

Have you checked the alarms in element manager?

 

[cook1082]

Solid red Solid red - Power spike or Rail power fluctuation
detected.
This is from the I&M guide.

 

[TnPhoneguy]

thanks guys. The solid red lights also point to the system being in software reset mode. I couldn't find anything to describe what that means. The lights are red even though i haven't rebooted for a couple of weeks.

 

[LanceMI]

@TnPhoneguy : Did you figure this out? I have the same situation on my BCM450.

 

[TnPhoneguy]

I think the problem is heat related since the BCM is on the same rack as all the data switches and the room is not cooled. I have reset the system and put a fan blowing on the rack and so far so good. I attributed some of the problems to a remodeling the customer was doing at the time. I will check it next week and post a reply.

 

[Firebird Scrambler]

I've known the LED to be Red even if a backup fails. I usually check out the alarm table and won't worry about it that much. It's more of a warning message and is only a concern if you can't make calls connect to the BCM via the IP etc.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.