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We have Mics 7.0 with call pilot 100 and T7316 and T7208 phonesWe need to increase number of mailboxes. Is it possible to replace callpilot( which I believe is used for mailboxes) with asterisk for only mailboxes. Thanks

We have Mics 7.0 with call pilot 100 and T7316 and T7208 phones We need to increase number of mailboxes. Is it possible to replace callpilot( which I believe is used for mailboxes) with asterisk for only mailboxes. Thanks

My setup is like this. Home node:(voice recorded) 1. Menu for Sales(voice recorded) .1 Transfer to HG:707 .2 Transfer to HG:708 .3 Information return to Home 2. Menu for Marketing(voice recorded) .1 Transfer to HG:709 .2 Information Return to Home 3. Transfer to...

I am trying to setup CCR Tree. Suppose we have 3 options like Press 1 for sales Press 2 for Accounts Press 3 to return to main menu. 1 and 2 are simple they going to hunt group extension. How to program for key 3. I think it should be information without recording anything and return to home...

We have simple setup of 6 analog coming and all are in POOL A. Pool B has one line and ie fax we only use for phone when pool A is busy. Anybody can access POOL A. We have Mics 7.0 with call pilot 100 and T7316 and T7208 phones My question is 1. What is the difference between line access and...

Thanks for the info. How to change to Ring Only option for the extensions in the hunt groups. Please explain me all about line assignment or line access. In out company we have 2 pools, one for fax and another for lines. Line pool has 6 lines. Anybody can access these lines, no priority or...

Thanks for the tips. Please explain me what is the meanig of these 3 option in detail: 1. Appr&Ring 2. Appr only 3. Ring only We have 2 line pools only,1 for phone and another for fax. All extensions can use line pool. Thx

I have enabled the Hunt group and added 3 extensions. After adding the users to the Hunt group. It programmed first memory button HG01: HG01 for those extension. What is the use of this button. We were using first button to dial outside form line pool. Can we get rid of this button and program...

I have enabled the Hunt group and added 3 extensions. After adding the users to the Hunt group. It programmed first memory button HG01: HG01 for those extension. What is the use of this button. We were using first button to dial outside form line pool. Can we get rid of this button and program...

We have Pool 1 and Pool 2(fax) in which there are 6 lines. Anybody can use those line. Pool 1 Lines can be access by pressing first button. Pool to assigned to second button. I was trying to play with the hunt groups. I added 3 extensions to HG01:707. After adding 3 extensions and assigned to...

I am using the Call Pilot 100 browser to create the CCR Tree. I have created the CCR tree.When I select the option of Transfer, then I can only see Line pool route intercom There is no option of hunt group. Please explain in detail. Thx

I am new to CCR tree and hunt group. We have mics 7 and call pilot 100. I want to create a CCR tree and and in a tree at one option I want to assign a hunt group so that when customer select that option, then if there are 4 support people in that hunt groups. It rings to everybody extension in...

We have callpilot and norstar phon esystem I tried to learn, but it is very confusing. Does any body has good article about it. Thx

Feature #4 is to cancel extension forward(mean from one xternsion to another). But this is from incoming line to VM system port which need to be cancelled. We have 6 lines, out of which one line is is showing In Use:235. This I want to cancel forward. 235 is VM system port

We have Norstar Phone system. We have few lines and today I saw that one line is forwarded to our VM system port(#235).We are unable to use this line now. How to remove this forward and how can this happen?

But older mailbox on older DN's are working.

We have norstar system with call pilot. We have enough number of mailbox. I added 2 DN's and enabled voicemail for them. But somehow VM is not working. The phone is keep ringing. Users already setup the password and recorded their name. what could be the problem.