Search results for query: *

CP150, Rls.2.0 w/ Basic Call Center Connected to MICS 6.1 s/w All Ques work perfectly, short of one NAGGING issue. One Que is set up to overflow to a hunt group. We decided to utilize the hunt group to be able to assign a distinct ring to callers. It will not route to the Hunt Group. It will...

Thanks. Good info. Yeah Dialup has been KILLING me. So 1980's! 5.0 is going in as soon as it gets delivered. Waiting list is long.

Hi, My Clients got rid of their Terminal Server and I lost remote admin access. I thought remote administration would be a snap using a Public IP NAT'ed to my internal BCM IP. I had their IT guy NAT it, with all ports open, and NO ACCESS. Anyone have any ideas? They will be upgrading to the...

My Client called and the said the reporting server is locking up when he tries to run a historical report. System Specs: MICS s/w rls 7.1 CP150 rls 3.1 Reporting Server Specs: OS XP Pro w/ SP3 Intel Celeron Anyone have a fix for this?

long live the forum. when in doubt... thanks exsmogg

Nuthing pointing me to where to get the firmware. Anyone?

Can anyone give me access to this file. Need a DID to answer w/ RAD. Thanks in advance.

Thanks!

Thanks. Do you know where i can get the firmware and instructions for loading it on the RAD?

MICS 6.1 wont answer a properly programmed Target line. Just rings. Any Ideas?

Vince- Think UR right. Pulliing off the cable guy and sending the IT guy. Any ideas on decent hardware? Thanks All. More to come...

K- Not a big Cisco fan...but will use if have to. Yes, all on-site users. No remote users I see degradation on in/outbound calls. Complaints come from multiple users...no rhyme or reason to them. No reports of issues on interoffice calls They are not VLAN'ed and no IP cameras. My money is on the...

Vince- Thanks, I'll check that out. cknipe- I'm running "The Big Momma" PBXtra Dell 1U server w/ 3MB of RAM. All resources are running at an idle. This points me to the network- h/w or cable runs. A Friend recommended the Linksys RV082. Anyone have thoughts on this router?

Thanks Symp. Good Idea. I know that they have re-used the cable from the previous tenant.

I am looking for input on business class routers that play well with VoIP. I am experiencing unacceptable packet loss and some jitter on calls. There are about 40 users (PC/Cisco Phones)each using a single Cat5e cable. We are running an on-premise Asterisk box. Any Ideas/Recommendations?

This is a PRI interface coming from an Adtran904 IAD Clocking is set to "secondary".

Also: 312: The clock server received an unexpected event or invalid FUMP message received by the clock

I am having very strange issues on my MICS I am getting the following event codes 310: Bad stimulus message received by DTI from KSU: Record the event message and contact your local support group. Check the DTI connections. If the problem persists call the T1 service provider. 313: The clock...

NortelinSD, Thanks for the tip. I was actually trying to load studio recorded voice prompts for the Auto Attendant, but maybe this will work in this case. I will give it a go. Do you know of a patch/fix for this issue? Thanks

I know that the Doc's on the Cp100 can be misleading. I have a CP100 rls2.0. Reading carefully I found that you are unable to load voice files. Only the BCM version (also present in the CP100 Docs) can do this and import/export .wav or native encoding. I also have a CP100 rls3.1. Docs state...