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  1. billyh7

    Bogen PCM2000 Setup on Cisco Analog Port on VG310

    Just migrated customer from Avaya to Cisco. Paging was working fine in Avaya with a Ground Start Trunk group. Configured Cisco VGW with GS analog line and I can't get it to work. I changed the Bogen PCM2000 to Loop Start and reconfigured my Cisco analog port to Loop Start and still not working...
  2. billyh7

    Error Trying to Import Data - Error- button type does not meet min or max requirements

    I figured it out. When I created the template it was creating soft keys automatically even know I didn't have any programmed. So there were duplicate buttons. I went into the template and deleted and changed the soft key buttons around and it worked. Thanks for all your replies.
  3. billyh7

    Error Trying to Import Data - Error- button type does not meet min or max requirements

    Thanks for your reply. I can duplicate station with the extension I made the template to import from so that doesn't make any sense to me?
  4. billyh7

    Error Trying to Import Data - Error- button type does not meet min or max requirements

    BUTTON ASSIGNMENTS 1: call-appr Auto-A/D? n Rg:r 5: brdg-appr B:2 E:1201-231-0422 R:r 2: call-appr Auto-A/D? n Rg:r 6: brdg-appr B:3 E:1201-231-0422 R:r 3: call-appr Auto-A/D? n Rg:r 7: aut-msg-wt Ext: 1201-231-0422 4: brdg-appr...
  5. billyh7

    Error Trying to Import Data - Error- button type does not meet min or max requirements

    I'm trying to Import 200 6424D+ and I'm getting this error. I created a station. I then created a template of that station. I hit import data and pick that template. Error- button type does not meet min or max requirements Software Version- R015x.02.1.016.4
  6. billyh7

    How to setup beep only Mail Box with no greeting

    I'm going to have their name in a announcement in the PBX and after that I just want to have it drop off into the Mailbox with just a beep. Its a complex setup with multilingual languages.
  7. billyh7

    How to setup beep only Mail Box with no greeting

    There has to be a way in the Call Application set up I would think?
  8. billyh7

    How to setup beep only Mail Box with no greeting

    Tried that but the mailbox keeps saying nothing to approve.
  9. billyh7

    How to setup beep only Mail Box with no greeting

    Is there a way to set up a mailbox so there is no greeting and it just goes to the beep? I'm trying to set up a vector that plays all the announcements then drop the caller into Voice mail and just hear the beep so the customer can leave a message.
  10. billyh7

    911 Issue

    No they are using e911. It is using the caller DID to get the address from the Verizon E911 database. These are Verizon SIP trunks. The issue is that the DIDs are in a different rate center in Verizon. We just moved these DIDs from the old location to the new location. When users are calling...
  11. billyh7

    911 Issue

    Is there a way to out pulse a different ANI when just dialing 911. I don't want to change the ANI for all calls just when users dial 911?
  12. billyh7

    Avaya 9806

    Is the Avaya 9806 supported in the IP Office
  13. billyh7

    Modular Messaging Auto Attendant Help

    I have 10 Users and I'm trying to set this up. If the extension is not picked up you hear “Thank you for calling you have reached the voice mail of (Employee)” Then you hear For English press 1 for Spanish press 2 for Portuguese press 3 Depending on the language they select, they...
  14. billyh7

    Call me 516-852-4502 Need Help with Partner Messaging

    when you call one of the 3 CO lines it says calls being transferred to receptionist extension 10 not available
  15. billyh7

    Call me 516-852-4502 Need Help with Partner Messaging

    why are all 3 co lines turning red when I call my main number then it says transfering to receptionist 10
  16. billyh7

    Call me 516-852-4502 Need Help with Partner Messaging

    Somebody please help.. Im doing a side job and all 3 lines light up when a co line gets called and goes to the auto attendant.. Can somebody call me and please help 516-852-4502 Bill
  17. billyh7

    Avaya VPN Phone Issue with the ISP Provider

    Can anybody please assist!! Thanks in advance..
  18. billyh7

    Avaya VPN Phone Issue with the ISP Provider

    We have an issue and we know its the ISP!! Our Office Avaya 9650 VPN phone works on one cable modem and doesnt work on the other one. We are getting nowhere with the ISP and I want to bang my head against the wall. Why does the phone work on one cable modem and not the other. The cable modems...
  19. billyh7

    4690's

    Well everybody thanks so much. After we upgraded the Clan boards the phones work fine. Latest firmware on the Clan is FW-37 Thanks Again
  20. billyh7

    4690's

    CM is 4.0.1 Station type is set up as a station alias 4621

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