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  1. MotorCityHerm

    Nortel/Avaya 2210 Wireless Headsets error "Battery Failed"

    I have acquired some after market batteries from two different sources and when installed and fully charged get the error "Battery Failed". I am using firmware version 097.070 and have flashed the phones. Has anyone encountered this error and if so were you able to resolve this concern...
  2. MotorCityHerm

    Disable IP Office on IP Phones

    I am on a Cs1000e v7.5 system and I want to diable the instances or the prompts (Forward, Callers, Redial, Virtual) on all of my IP phones (2001, 2002, 2004, 2007, 1140). Any suggestions are helpful!
  3. MotorCityHerm

    Phone Location Unknown

    I have a concern, when setting up new IP phones after my upgrade to v7.5, after a complete boot it says, "Phone Location Unknown" but, the phone is usable. Any suggestions?
  4. MotorCityHerm

    Corporate Directory

    Hello, I have recently upgraded to v7.5 and my corporate directory is not working properly. I'm using all IP based phones (2001, 2002, 2004, 2007, 1140e, 2210) and I have to press the directory button numerous times to get the "directory selection" screen. It's not a set number of times to...
  5. MotorCityHerm

    Element Manager cs1000 7.5

    I am getting this error "System Error: Transaction not successfully started" when trying to click on most tabs after login. HELP!!
  6. MotorCityHerm

    Element Manager cs1000 7.5

    **UPDATE** I got the following error when I clicked "Go to central login for Single Sign-On" *The requested resource (/securityserver/UI/Login) is not available.*
  7. MotorCityHerm

    Element Manager cs1000 7.5

    Thankx for your reply, however my server has a Lunix OS and does not recieve updates/patches. Is there anyway to reset the interface other than rebooting?
  8. MotorCityHerm

    Element Manager cs1000 7.5

    When i log into element manager I am able to enter my user name and password and click login. Then a blank page pops up at this address https://10.xxx.0.xxx/network-login/j_security_check and I can not go any further. Any idaes on how to resolve this concern?
  9. MotorCityHerm

    i2007 phone life expectancy

    I'm currently using them in our Hotel suites. When you say dropping, what type of errors are occuring?
  10. MotorCityHerm

    Noob Question on Call Forwarding

    Ok, I setup a phantom phone and made sure correct values are set. I set the DFCW to the VM number however, it is still defaulting to ext A's VM instead of ext B. Any ideas? DES SPA TN 112 0 00 07 PHANTOM TYPE 500 CDEN 4D CUST 0 WRLS NO DN 84222 0 MARP AST NO IAPG 0 HUNT TGAR 1 LDN...
  11. MotorCityHerm

    Noob Question on Call Forwarding

    You are correct...I'm attempting to setup a pseudo night treatment and the vm is the only concern...
  12. MotorCityHerm

    Noob Question on Call Forwarding

    OK, I have sfa enabled, how would I set it up?
  13. MotorCityHerm

    Noob Question on Call Forwarding

    I am trying to forward calls (from ext A) to an extension (ext B) (that part works) however, I would like for that extension's (ext B)voicemail to answer. Currently, the calls go back to the orginating extension's VM. I'm still on rel 4.5 (until the end of the month..yay) and just trying to...
  14. MotorCityHerm

    Dialing attendent from Callpilot

    I AM ALL SET!! thank you very much!
  15. MotorCityHerm

    Dialing attendent from Callpilot

    Thx, I entered "0" and "89911" both point back to our attendant however, I get "Return Code 60646 - Description - The DN specified is restricted by a Restricted Permission List." when attempting to save. How would I remove these numbers from my RPL and what, if any, would be the repercussions?
  16. MotorCityHerm

    Dialing attendent from Callpilot

    Sorry, Wrong Forum.....
  17. MotorCityHerm

    Dialing attendent from Callpilot

    I am using CP 5.0 on a cs1000e v4.5. The concern that I'm having is when I dial "0" while listening to a voicemail message, I get a message that states; Your call is being transferred - then I get "That number cannot be reached from this service" Can anyone help me with this? Any help is much...
  18. MotorCityHerm

    Another Conference Call Concern

    I am currently on a cs1000e rel4.5 and having an intermittent concern whereas the conference call function will allow the user to press the Conf call button (which puts caller 1 on hold), dial the next caller but, when Conf call button is pressed again to bring caller 1 back to complete the...
  19. MotorCityHerm

    CP Desktop Messaging locks up with Outlook 2010

    The Callpilot desktop messaging is actually just an IMAP app and can be accessed as such. How to setup Outlook 2010: 1. Note: CallPilot v4 or v5 Desktop Messaging client does NOT need to be installed at all However, I did have to install the NMplayer.exe to listen to messages. 2. Open...
  20. MotorCityHerm

    NCOS Restrictions

    Is there a way to give individual external numbers a NCOS restriction? (I would like to allow users the ability to dial certain external numbers while restricting all others)

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