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Found my problem, just realized i need to get a licence for Database query function :/

I am both the owner and the installer of the system. I rarely used any third party in regards to Avaya IPO maintenance or troubleshooting :D -- I guess i should read the manuals more often! Thanks all,

Thank you that works

Hi all, I have IP412 with new upgrade R5 installed and IpOffice Manager 7.0.8. I am trying to get into the Security Menu with no luck whatsover as the my Administrator login does not work on it!! The helpfile talks to you forever about all the nice security feature, how do you get in the...

Hi all, I have VM Pro (5.0.21) running i want to match a CLI with a value picked from a MySQL DB but the Open Database always fail. I have installed the latest ODBC MySQL Drivers (5.1) on the VM Machine and the DSN is setup and working. The VM Pro GUI also tells me the DB is connecting ok...

Sounds good, will test ASAP. Thanks!

Hi all, I have a question in regards to Hunt Group and more specifically I 'd like to know if a Hunt group can be given a priority... Let me explain what im trying to achieve: Our company wants to switch from having individual DDI for each department to one single number. Thats fine (usign VM...

Where can i change/look at the Duplex settings on ports? Note that no cabling was change as issue occurred.

Don't forget that the ports on the 412 are HD... possibly a mismatch!" Not sure what this mean?

Thanks Guys, there are conflicts, i was able to remove some, some others i do not see what the problem is (e.g the extension mentionned only exist on one site ..?!) I however dont think this is the root of the IP Trunk connectivity loss... I use static routes between the 2 sites and i tried...

still no changes, huntgroup fine as well, checking shortcodes.

Checked that just now, using ext 8XX,4XX and 3XX on Site A and 6XX & 2XX on Site B so no, nothing clashes. Im ready gobsmacked by this problem. No Changes were made and now i get this ip trunk loss every 45 minutes :(

Upgraded both units to 4.2.17 but same behaviour, SITE B becomes unvailiable every 5-10 minutes for about 10 seconds then comes back. A message now looking at the Monitor on SITE B: Configuration Alarms There is a conflict with Small Community network dial plan numbers received from...

ok, will do.

A ping from site A to Site B which isnt to the Ayava IPO is fine. It only timesout if i ping the IPO on site B. I am not trying to add any user from one switch to the other, at least i dont think so :) I will try Lan2 on Site B.

It was working fine up until end of last week yes. I tried this morning removing fast start of both IP Line, no changes. I noticed as well now in the Monitor Status error regarding the use of "Advanced Small Community Networking" with no licences. I have no idea what this is but i sure do not...

Hi all, Im having a problem for the past few days that I cannot resolve. I have 2X IPO 412 (both running 4.2.11 ) and every few minutes the connectivity between the 2 units is lost - i run a ping from site A to site B and the ping times out one way only for a few seconds then comes back again...

Thanks all, i beleive it is now fixed, the Line ID selected wasnt the correct one as the calls were coming in via an IP link i have setup; Again, thanks all for the responses!

Hi guys, I m having a problem with Call Listenning which used to work fine prior to 4.2, i have the shortcut setup as follow: · Short Code: *99*N# · Telephone Number: N · Line Group ID: 0. · Feature: CallListen The users are all in the same hunt group and have the "Monitor Group" set the...

Hi all, I run IPO v4.2.11 (IP412) and Delta Server v5.0.40, my problem is that every few SMDR the date and time os wrong, it will show like this: 1899/12/30 00:00:00,00:00:00,12,205,O,xxxxxxxxxx,xxxxxxxxxx,,0,1787,0,E205,ThomasS,T9001,Line 1.1,0,0 Of course "xxxxxxxxxx" is the correct phone...