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Thanks again. I'll give it a try and see how it goes.

Thanks for your reply. So, I guess you have to set up a VPN tunnel from one remote site to another if you want to communicate IP to IP. Right now, we have VPN's set up from the BCM to each IP, but not from IP to IP. Does that sound right? Thanks in advance.

Hi, I am just wondering if anyone has encountered this problem, and what steps they took to resolve it. We have a bcm50 at our main office with 5 digital extensions. We also have 4 satellite offices with ip extensions (i2004). The system works fine but we are having trouble communicating...

Hi, I am just wondering if anyone has encountered this problem, and what steps they took to resolve it. We have a bcm50 at our main office with 5 digital extensions. We also have 4 satellite offices with ip extensions (i2004). The system works fine but we are having trouble communicating...

So it was your C6 module that was screwy after all? Is there another easier way to verify this without having to go through a swap and reinstall from scratch? Thanks again.

Thanks for the help curlycord. We have DR5 DS and our voicemail is Startalk v.2.0.1. I think I better get a tech to have a look as per your instructions...it makes sounds complicated to me, and I don't want to screw things up. But a tech should understand what you said (I hope!) Thanks again.

Yes, we do subscribe to and pay for caller id. I also believe that is connected to one of the ports. There are 3 incoming lines, 2 for voicemail and 1 for caller id. All 6 are used. Any ideas?

Our office has a 6x16 with CII C6 call display module, but I don't know if it is installed properly. I have been working here for 8 months, and the whole setup (KSU 6x16) seemed to be screwy from the beginning. We called 2 different installers to fix it, but neither could get the caller id...

I have a similar problem. Our office has the C6 module, but I don't know if it is installed properly. I have been working here for 8 months, and the whole setup (KSU 6x16) seemed to be screwy. We called 2 different installers to fix it, but neither could get the caller id working properly. I...