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  1. Spinky

    Outgoing CLI

    Thanks again. I could not get the individual ext number to work but we did get the ACD group to output the ACD number so anyone being called will call back to the correct place.
  2. Spinky

    Outgoing CLI

    Thanks for that. I have done all the config and it appears the outgoing line has precedence as we have proved the coorect info is going to line but the called party still gets the main office number on the display. Our suppliers are having a look why
  3. Spinky

    Outgoing CLI

    Can anyone tell me how to configure individual extensions to output a different CLI on an outgoing call Thanks
  4. Spinky

    Baystack 250 Series default password

    We spoke to Nortel and we were shocked by the customer service we got from them!!! They have sent us a whole stack of new hubs and we have to send ours back to them. Total cost to us zero. Nice one Nortel
  5. Spinky

    Digit manipulation

    I am trying to automate the entry to an IVR system that invites the caller to "dial the extension of the person you want to speak to". I have set up a DSC which is 7 digits long, 3 for site code and four for extension. I have used a DMI to delete the first 3 and add the PSTN number to...
  6. Spinky

    Baystack 250 Series default password

    Is there a default password for the Baystack 250 series. We have tried Manager, operator and user. Plus a few others. If no default I also need the means to reset the password to a known value. I have taken the lid off and pressed the internal reset button but this has no effect. There is a...
  7. Spinky

    Bought a baystack 252, any way to change segments without a 250?

    The 252 does not have a bridge between the 10 and 100 segments. You need a master hub with cascade cable. Master hubs are either Baystack 250 or 253 which both have the bridge. Steve
  8. Spinky

    Voicemail not working

    If the call is coming from an exteranl source you may need the eht (external hunt) and efd (external forward) setting to the VM number
  9. Spinky

    Where can I find the manuals for Meridian 1 in PDF format

    Nortel appear to have removed the majority of the PDF manuals but some can be found using http://www.nortelnetworks.com/documentation You may have to register with Nortel first
  10. Spinky

    2250 Attendant Console

    I am fairly sure they are not programmed as they are similar to keys on a digital phone and are set according to your requirements. Programmed in LD12
  11. Spinky

    Local and distant steering codes

    I am trying to route a call from one Meridian over a VPN to another and out of the second Meridian to an external voicemail system. The call arrives at the second system and is routed through a local steering code (LSC) to remove the first three digits of the dialled number used to route the...
  12. Spinky

    What the heck is an MCDN

    MCDNs show up on our system as the route to Meridian Mail. The DN for mail is 7000. In LD 11 print a DNB and use 7000 as the DN and is shows as MCDN with two TN numbers (two port system). Printing the TN in LD11 gives more info. IE ACD numbers etc

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