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How should i do to filter only the mobile calls in the telecom billing system report?.. i tried to filter using the digits dialled iption but still there are still in the reports that have the international and local calls.

Hi bignose, I follow the steps on synchronizing the corporate directory but still the list are not updated, any idea? Thanks.

hi guys, need your help on this. Thanks.

Hi johnpole, Can you please give me a guide on this. Thanks.

Hi All, Is there a way we can have an 2 option of like press 1 for last name or press 2 for first name to reach the person they want to call? currently we have only an option of pressing one option in which last name and first name at the same time. Thanks.

Thanks again GH, yes they will record their personalize greetings to have an option like this "Please leave a message after the tone or press zero to be transferred to our receptionist" so how do i enable this? again thanks again for your continues support. Regards,

Hi All, My boss wants to have all his group have a voicemail and an option to press "0" after the voicemail greetings, how do we configure to enable this kind this scenario?.. Thanks.

Hi allen, Thanks for the reply, but how do i update the common Name Directory? care to explain steps by steps? thanks!

so how to do that on TM, care to explain. Thanks.

Hi All, It seems our corporate directory are not updated, how can i update the database in the corporate directory? Thanks.

it seems that the original setup here are in key 0 and an another user is in key 3 so if we would like to change all the key 0 to key 1 or something then we are likely to change all the 800 users here which mean it takes us time. and how do you mean by appears twice in the system and same phone?..

hi GHTROUT, Our setup here are sharing seat in a 1140 phone and let say key 0 is 1234 then key 3 is 5678, since they are shared seat if we like to call forward the phone all the extension in the phone are affected so is there a way that only one extension is affected in call forward?.. thanks..

Hi guys, is there a way i can change its phone ring specified only to an extension number?.. btw we are using 1140E IP Phone. Thanks.

great! thanks for the clearout.

Hi GHTROUT, Thanks for the continuous support, care to explain how to do the intercom? sorry about that im still a newbie on this and i already did reading ntp's and it seems that busyforward is only my understanding. once again thanks and cheers.

Hi guys, i have a problem with my boss, here's the scenario, when someone calls my boss and it rings he wants the secretary's phone also rings, and if my boss dont like to answer the phone the secretary will pickup the phone so i did a marping my boss number to the secretary and enabled...

and actually some data have the incoming calls and some have not.

Thanks GHTROUT, here's the details and it seems the clid is in yes mode. PARM LPIB 3500 HPIB 3500 500B 2000 SL1B 255 DTIB 35 DTOB 4 NCR 20000 MGCR 25 CSQI 255 CSQO 255 TUBO NO NCPU 2 CFWS NO PCML MU ALRM YES ERRM ERR BUG AUD DTRB 100 ABCD NO...

Hi guys, how can i tweak the system in able the incoming calls to be in the report?.. thanks.

hi gtexx, care to share your procedures?..thanks