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  1. Marko46

    VCM Pro problem

    Already checked notnig special was found inside
  2. Marko46

    VCM Pro problem

    Yes we have done it not allways but yes we did. And it is appearing again not in the same time
  3. Marko46

    VCM Pro problem

    There is no antivirus installed now. Only windows defuolt firewall
  4. Marko46

    VCM Pro problem

    No updates were recently made. OS is using sp2 no update.
  5. Marko46

    VCM Pro problem

    Befor it was running as service. Now interact with the desktop is checked. But the outcome is still the same - degredation of the Voicemail.
  6. Marko46

    VCM Pro problem

    It is ticked yes
  7. Marko46

    VCM Pro problem

    The version of VMPr is 4.2.24
  8. Marko46

    VCM Pro problem

    It is running on local :S
  9. Marko46

    VCM Pro problem

    Hello, I am using IPO 406 version 4.2 and VCM PRO version is 4.2 the costumer is using voicemail for call center. But now for the last 1 month daily service/file called: VMPROv5svc.exe is stoping the computer( the usage of computer is 100%)and voicemail at the level stops working. After i...
  10. Marko46

    Phone manager

    Hi, Does anyone know how i could hide user list that shows all the users when i want to login. I would like that agents would not be able to see all the users. Thanks and regards, Marko
  11. Marko46

    Hunt Group Recording

    what sort of voicemail? what destination have you set for recording? Take Care Matt I have always wished that my computer would be as easy to use as my telephone. My wish has come true. I no longer know how to use my telephone. I am using VoicemailPro and for destination folder i have set a...
  12. Marko46

    Hunt Group Recording

    Dear all, I'am using IPO 406v2 version (4.1 12). I have a problem on recording huntgroups. I set to record Hunt Group in Administrator, but with no success. All i could do was to set recording on incomming call route. Anyone had the same probles? Any ideas whay hunt group recording is not working?
  13. Marko46

    IP Office new release?

    Does anyone know when new release (4.3 or maybe 5.0) of IPO version is coming? And if anayone already know what will be the new features. Many thank
  14. Marko46

    Lost incoming number on all line used

    Dear all, My costumer is using IPO 406 v2 4.1 version with 3 BRI for CCC(Voicemail) they are using 4 VCMPRO LIC. When caller calls the compy VoiceMail gives him an option to choose exp:press 1 to talk with agents, press 2 for short guide...And the situation is that when final line is used we...
  15. Marko46

    MON ON CM

    Dear all, I would like to know if there is possible to configurate different MOH (music on hold) for each telephone on CM. THX
  16. Marko46

    New number

    Dear all, I am using Avaya IPO 406 with VMPRO. I'am planning to add new number. The number i'am using now will remain. Now when you call me after IVR he can speak with the agent. Now what i would like to ask is what i have to do that the Agent will know befor answering from which number current...
  17. Marko46

    Upgrade from 4.0 to 4.2

    Hello! I i'am planing to upgrade my IPO 406(current version 4.0) to version 4.2. I am using CCC 5.x and Phone manager 4.1.14. I am also using Analog 30 port expansion module. Should i have any problems with upgrade, anything that i should be careful about. Many thanks, Best regards Marko
  18. Marko46

    CCC report problems

    Hello all, I'am using Avaya IPO 406 version 4.0 and the verison of CCC reporter is 5.0.18 I'am having problems with reports for reports down below · Agent Group Graphical Summary (all calls) · Agent Group Tabular Summary (all calls) With both reports there is no data for...
  19. Marko46

    Probelm with sequential calls

    Yes i do not know whay either. The version is 4.0(14). It can be a bug what do you think? That i should upgrade to 4.1?
  20. Marko46

    Probelm with sequential calls

    Dear all, I'am using IPO 406 verison 4.0 2 Phones are 5421 (140, 141) and 5410(280) I have next problem. I have done hunt group doors this group has 3 users. 140,141 and 230. When a costumer presses doorphone the call is send to this huntgroup. Adn the idea is that first phone to ring is...

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