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  1. matthew46

    Different Rings

    I have an IP Office 500 (using 5410 + 5420's) I am wondering how I change the ringer to differentiate internal and external calls. Right now a user cannot hear the difference between an external call coming in and someone transferring a call to them....they have to look at the display. Thanks
  2. matthew46

    Newbie Question - Can't Dial

    Every short code starts with a "*" other than "9N" They are all the default shortcodes created by the system.
  3. matthew46

    Newbie Question - Can't Dial

    579381029mS CMExtnRx: v=202, p1=0 CMSetup Line: type=DigitalExtn 2 Call: lid=0 id=3707 in=0 Called[] Type=Default (100) Reason=CMDRdirect Calling[202] Type=Internal Plan=Default BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw...
  4. matthew46

    Newbie Question - Can't Dial

    Yes we use 9 to get a line... I can sometimes link it to slow dialing or even "fast" dialing to... Dialing repeat digits is the only way i can replicate the problem right now. Thanks
  5. matthew46

    Newbie Question - Can't Dial

    578306705mS PRN: Windowed EchoCancellation started: chunnel=0, command= 0x8400 578307204mS CMCallEvt: 0.3658.0 627 Alog Trunk:5: StateChange: END=B CMCSOverlapRecv->CMCSAccept 578307204mS CMCallEvt: 0.3656.0 627 Matthew.0: StateChange: END=A CMCSDialling->CMCSRingBack 578307205mS...
  6. matthew46

    Newbie Question - Can't Dial

    Here is some more information... The tone is actually a "busy tone" and not the same as one you get if you don;t get an outside line... Also it looks like the Monitor displays: CALL LOST (CMCauseUnallocatedNumber)
  7. matthew46

    Newbie Question - Can't Dial

    Have an IP Office 500 system setup and working just fine... About 10-20% of the time when a user dials a call, half way through dialing they get the tone you get as if you didn't dial 9 to start the call, yet they did start with a 9...there is a free line available so that is not the issue...
  8. matthew46

    Remote Access for Hunt Group VM and Broadcast

    At the Hunt Group Level
  9. matthew46

    Remote Access for Hunt Group VM and Broadcast

    *99 ?200 VMCollect where 200 is the number of th hunt group...
  10. matthew46

    Remote Access for Hunt Group VM and Broadcast

    The user that is attempting to retrive the VM for the Hunt Group is both a member of the group, the phone also rings when the hunt group rings. And a password is set for the VM on the hunt group.
  11. matthew46

    Remote Access for Hunt Group VM and Broadcast

    How do I setup remote access for a Hunt Group VM... I setup short code to CollectVM for the Hunt Group...when I dial the short code I get "Remote Access is not configured on this mailbox"...i have set a Voicemail Code set in the Hunt Group settings... Also how do i get Broadcast to work...i...
  12. matthew46

    Embedded VM - Personal Greetings

    Is it possible to create personal greetings for each users mailbox with Embedded VM??? Thanks
  13. matthew46

    Newbie - Embedded Voicemail Help

    I have set the System\Voicemail Tab and set Voicemailtype to 'Embedded Voicemail' but as soon as i press *17 i get "number busy
  14. matthew46

    Newbie - Embedded Voicemail Help

    I am pretty sure it is upgraded...is there a way to check this? What i think i need to do is tell the system how long after no answer to send to VM...i am not sure how to do this. Thanks Matthew
  15. matthew46

    Newbie - Embedded Voicemail Help

    I am a new user to IP Office 500...I am trying to setup VM...System came with an Embedded Voicemail CF Card...card is installed in system...when i press *17 from any phone i get "Number Busy" Any help would be great.

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