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Hello marbear, I noticed this thread as I was searching how to change ip addresses. My organization is also changing the ip addressing scheme and I was wondering if you have completed it on your end and had any additional information to share. I am working with S8720 and sw version 3.1.2...

Hi, Our sw version of CM is 3.1.2. The problem is on an internal call to a vdn/vector which then routes the caller to a non-acd hunt group. The hunt group has no members and a coverage path which sends the call to a coverage answer group. All points are at the same site. The problem: The...

I have finally removed all (8) attendant consoles both physically and in software. Everything is fine except now the feature button "mj/mn-alm" that I have programmed on my set no longer activates when an alarm is active. I have tried the removing it and reprogramming the feature and a busy...

Hi, I remember now that the system I set up the vector using the "converse on" step did not have EAS activated and so we were able to set up a regular hunt group. It was a Castelle Fax Press they do post some integration info on their website. Check this out, its old but maybe it will work...

I set this up once and created vdn's for each did number sending all to one vector using the "converse on" command sending the call to the Right Fax hunt group and passing "digits". The vector would look something like this: 01 wait-time 2 secs hearing silence 02 converse-on skill...

Thank you. If I find anything else I will post for future use.

Hello, We have S8720, CM3.1, 6-PN's connected via CSS. The organization would like to remove all consoles. All incoming calls have already been rerouted successfully using VDN/Vectors and there are very few calls going to the consoles. Before removing I will create an announcemnt for...

Create a coverage answer group with the 4 phones. Create a coverage path which sends all calls to the new coverage answer group. Assign this new coverage path to the hunt group.

What are my options to connect overhead paging? If I use a TN 763D do I need a 909 coupler? How is the Aux Pack wired. Right now I am coming off the 1st pair only. What if any adapters are needed if I use co port or analog station port.