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We purchased an Avaya B149 conference phone two years ago from a local installer. This thing has been used literally three times and now the bottom two rows of the keypad don't respond. The retail installers want paid by the hour and there is no chance of getting an RMA from Avaya. What...

Yes!! It did not work on that set I was working on but I experimented with one that’s not being used, and it worked! Next time you’re in the Kansas City area the Beers are on me!

Found it! **CONFIG with the pass: CONFIG not ADMIN. I’m learning though!! It was set to SET.. so I then go over to the phone I need the receiver volume changed, set the volume then set the handset back on the hook. The system should save the setting as a new default? But it doesn’t. Let me get...

Sorry, bear with me. I’m still trying to find Feature Settings > Receiver Volume. Is this in **CONFIG?

Oh.. the Terminal is a M7208.

I can find the ring vol just find, but I'm looking to set the handset vol to high when you pick it up. Every time she picks it up its set to the lowest vol.

Yes, It said MICS - DR 4.1.

I don’t fully understand thing until I brows around, but you guys are pointing me in the right direction. I found the FNA settings and I am currently creating a spreadsheet of the ext, name, Mailbox, Forward delay, forward ext, I am finding some are set to 4 and other are set to 6 going to three...

I see there are SMDR1 - 6. Are they all the same? What is an example of some CDR software?

I saw in the FAQ's that you could record calls. I have a situation where my Tech Support manager wants to know how many incoming and outgoing call are made from the tech support extensions and their duration. How could this be done?

First, thanks for the help! There are only two terminals that Ring & Appear that will allow you to access the F983. Forward No Answer (FNA) is located where? F983? The third terminal that allows access starts to ring on the fourth ring and I can think that one of these terminals that...

I have recorded all four greetings for the AA and have assigned them to table one and two. And set only line 1 to use AA (since at night it will be the only one used) When I call in at night and let it ring seven times I still hear... "This mail box is not initialized and can not receive any...