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main phone still says that its in maint. and its been about 45 min since i rebooted the thing..

thats the problem...i have pri enablers on both systems...crap

i took out a 4.0 box and put in a new 7.1 box that had already been upgraded...does that matter?

the nvm is 4.0

ok, so i took out a xc 4.0 ksu and put in a 7.1....they have 12 expansions on this mics...how long does it take to come back up? been waiting for an hour now...phones no longer say maint. on them...just flashing... also is nvm compatible with 7.1? thanks in advance, chad

i have a 100 phone system that is dying...if i take the cartridge and software card out, and put it into the new system will the new system take the programming of the old system?

With this upgrade do you need to purchase a new bcm 450 box as well as the migration keycode?

Thats what we are looking at now. No, have quotes back to the customer for replacement with the Digital Mobility.

transfer call back is set to off

Prime set for the target line is the ext. number its supposed to ring at. i did not try having it come out of AA. And the line appearances is set to 2 as that is how many IC keys i have assigned to the phone.

thats the problem. i did that and now they are upset because they cant receive a second call. hopefully someone out there has some info on what will fix this issue.

i have a bcm 400 4.0 that is having an issue with forwarding no answer. if both intercom keys are in use on the end users phone, when the third call comes in it rings forever instead of going to VM. if only one intercom key is being used, it rings 4 times then goes to VM. the prime set on the...

its all good RKDavis. I appreciate everyones feedback and i'll let you know if Nortel lets me get a code or not.

how exactly do you trick the system?

Thanks, i'll give it a shot...are they looking for the serial on the companion or the Norstar?

is there a cost to this or not?

are you setting up the CCR tree to go to an ext.?

I have an old MICS that lost power for about an hour on friday and ever since the companion phones are no longer working and i'm getting a UTAM failure on my alarm set. When i connect to the system remotely and try to re evaluate the run now option is greyed out and it says that its disabled...

are you installing the application server on the same pc as the RCC? what happens when you run your test on ports and the IP address for the application server portion?

Does anyone know what would cause a print caller error on my RCC server? We changed the IP addresses in our office. We reloaded the RCC server and restored the database from the old server. Now when the RCC server boots up the Print Caller says that it is failing cause the location of the...