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QT, I appreciate the effort you are putting into answering my questions. And we have gone through quite a bit of the troubleshooting you mention. I just need a simple answer regarding the hardware differences, if any, there are between the two versions and if there is any benefit to the...

So I guess the question should be, Apples to Apples, V6 on a 406 vs version 6 on a 500, any difference?

I understand and we are going to talk to a BP. I apologize for not being more specific. My question should have been more to the point that we are experiencing intermittent call quality issues with voip calls with 5620 IP phones. I take issue with some of the quirky hardware problems...

Yes, a whole bunch of features our management and staff doesn't really want. We're simiply looking for a stable call quality and 1990's PBX functionality.... Version 6 is as far as we've gone and are happy with the feature set. So I pose the question again...

I have a bunch of 406v2s in the field currently. I am trying to find a justification to management to upgrade to the 500. We are hoping that little issues such as voice quality may improve on the newer hardware platform... Beyon just a much more stable hardware platform, what benefits would...

The think is I WANT LAN 2 set up. It was whether it supports 100mb Full or not. When I force my switch to 100 the port goes dead. It is working, but seemingly only supports 10half. And why did the IPoffice hardware people not put in any software to monitor networking errors???

Weird, Port 8, configured as VLAN2 will not come up as 100 full even though port 1 does. And I'm getting collisions that seem to suggest it only supports half duplex.

EOS = Rock Bottom Discount PBX. We are hopefully retiring in the next year

If I lock them on the cisco switch it's usually enough. What threw me is that the last one I installed was a 412 which I researched as being half duplex. I just installed a 406 and assumed it was the same. Threw me a curve.

Brand new Cisco 2960s. They cost more than the IP office.

Thanks for the quick response "auto-sensing" Ha! I have yet to install an IP office that autonegotiated properly with one of my switches.

I don't know why this is so difficult to find documented. It seems like networking 101. But please verify for me: 406v2 - 100mb FULL duplex ports 412 - 100mb HALF duplex ports Thanks for the consistency Avaya. . .

Thanks guys. Looks as if we need to get our escape fingers in shape. Nice to know they will be able to be recovered even if we screwed the upgrade. Sizbut, all due respect, but please read the thread carefully and have appropriate experience before responding. Thanks everyone for your help.

Because the system won't boot?

It's a colleage doing the escaping. Apparently not fast enough. This starts immediately after power up. less than a second and cycles every second.

Thanks...now that I've calmed dow because I could not find and documentation about an interim release requirement.......my other part of the email states that even using the document above it would not escape from the loop.....any suggestions?

Just bricked 2 406v2 systems by trying this upgrade. Cannot escape from the following message on DTE that keeps recycling. Programming FPGA ... FPGA Version 0xFC CPLD Revs: 0xC1 0xD4 CardID: 0x3A Modules: 0xEF Programming FPGA ... FPGA Version 0xFC CPLD Revs: 0xC1 0xD4 CardID: 0x3A...

Thanks but luckily we only bought 2 as a test, and paid for the upgrade to 6.0..

Yes, unfortunately. . . .so much for my vendor, who I reviewed the upgrade plan with before I gave them my money...Thanks anyway

Thanks for the reply by the way :-)