After just completing the upgrade to V6 (licensed) I was eager to attach my new 9650C phones to the system. They came on the network, attached to the TFTP server, downloaded the newest firmware attached to the call server fine.
I logged them on with an extension and password. The soft buttons populated with the programmed buttons. The screen then suddenly flashed "INCOMPATIBLE" in the upper left corner and there are NO call appearances. Tried this on 2 phones, same problem. I am assuming it's a configuration issue as I have 96 56XX phones with no issues at all. Any ideas???
I logged them on with an extension and password. The soft buttons populated with the programmed buttons. The screen then suddenly flashed "INCOMPATIBLE" in the upper left corner and there are NO call appearances. Tried this on 2 phones, same problem. I am assuming it's a configuration issue as I have 96 56XX phones with no issues at all. Any ideas???