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I need to know how to use MatWorx to program an extension to dial out (hook flash to a 800 number) I know it must start with E600 extension and then 9-1-800 number. Please include the commands step by step for MatWorx. Thanks, Justin

Half duplex will amplify the sound quality on the IP phone? I will test this out.

The connection uses a toll free phone line via GoToMeeting or WebEx. We are using both services to test and still have audio issues when all 4 connect. The host can hear fine but the remote sites complain that the sound is faint on their IP phone speaker phones. The host site has a PolyCom. We...

pave35, We have DiffServ set at priority 7 on the POE switch. When you say values on the PBX, do you mean the CPU? We have it set on the port and IP address level currently on the switch. We have the phoen going through a swithc then out the VPN router across the T1 to the CPU on the PBX. I...

NEC NEAX 2000 IPS

We are experiencing low volume levels on conference calls that use bridge service for 4 or more connections. I spoke with our NEC tech and he is reluctant that boosting Pad level would help. Are there any other alternatives to increase the volume level for voice output? Current setup is 3...

smoom, I appreciate your help very much. I placed a sniffer on our network. I see an issue with the IP phone going to the destination address which is the CPU. It states the protocol ICMP has the destination as unreachable and the port unreachable. It does not state what port it should be...

I do not see an option 0. I see an options 1-9. The software version is 3.12. To get rid of the beeps, turn RPT off? How is this done with this version? Thanks

I do not know how to get into the phone, can you provide some help? Also, how do you check which version? Thanks

We have 3 IP Dterm phones at one location that go through our VPN router and over a point ot point T1 to our main site phone system (NEAX 2000 IPS). We are experiencing 4 successive beeps intermittently on those phones. We have a second location where one IP phone never beeps but the second IP...

For bridge conferencing, we have 4 locations. At the host site, we use an analog connected Polycom SoundStation 2w (wireless) and the 3 remote sites use an NEC IP dterm on speaker for conference calls. The sound quality is very poor (even when remote sites are muted) and when someone speaks...