Search results for query: *

We have around 80 locations and each location has 3 partitions, for example PT_Louisville, PT_Louisville_OUT, PT_Louisville_Emergency. So our central office Calling Search Space will have PT_Louisville added to it to call those extensions. Once you add 80 partitions you run out of space quick...

I've ran into an issue where the list of partition names is to long for the CSS. We have a central administrative location that needs to be able to call every location we have directly from extension to extension. The problem is we currently have around 80 locations and when you add all of the...

We have a fax machine on a Cisco 2921 with an FXS card. We have received faxes without any problems for over two years now. Last week incoming faxes just stopped working. We can call out on this port and when there is an incoming call the indicator light on the port lights up but the phone will...

I'm wondering if someone could point me in the right direction on this. We have several sites connected by VPN. Those sites also have BCM50's and we are looking into the possibility of calling extensions directly from one BCM50 to another. How is that configured?

I have power cycled the module and phone system. I also had a spare M12x0 and plugged it in with the same cards and get the same results. There is a red light on the system but it does not turn on. Is that normal? All the other modules have red or green lights and there all on except for the M12x0.

I have a M12x0 that has two trunk cards and a DID card. All the lines on the trunk card and all DID's have quit working. If I go into Hardware I can see all of the programming and I can see all three cards. However, if I go into Maintenance -> Module Status, Module 8 shows it is empty. I have...

We've recently installed a new BCM50. We have several digital sets, an ip phone, and a softphone. Currently, we only have one line on the system. When a call comes in each phone rings but none of the phones can answer the call. If you pickup to answer the call it pauses for a second and then it...

Thanks for all of the help. We hooked up a monitor to the VGA port and after watching it boot determined that it has a bad hard drive.

I'm not sure what the correct name of each LED is so I've attached a picture and included a link to the picture. There are six LED's flashing green. Starting from the Nortel logo and going left to the NIC 2 LED...

We have a BCM200 and we are 100% positive that we know it's IP address. However, we are unable to get a response from this address. We can't access the internal webpage, we can't access it through the Elements Manager, and we are unable to ping it. This phone system was replaced and powered off...

cook1082 where do I set the pool code at?

I have to be overlooking something. I have a BCM50 and I'm trying to program a line out on an m7100. All of my lines are in Pool A and the extension has been told to use Pool A. What else do I need to do to make this phone grab an outside line when the receiver is picked up? I have other phones...

Yes we used F62. Is the orange-black pair the correct pair to put the test set on?

We replaced a Nortel CICS with a BCM50 and we're trying to get a page speaker to work. It is hooked up to the Page-Output (orange-black) pair and we have 24 vdc going to the speaker. If we put a tone on the pair going to the speaker we can hear the tone. However, when we try to do a page from a...

I have an expansion unit that I've installed a DSM16+ on a BCM50. I've installed the expansion port keycode. The DNs show they're there in the element manager so the BCM50 sees the dsm16. However, when I attach a phone to those ports it only lights up for a few seconds and then never comes back...

It is "No Free Lines" and it is because all the lines are in use. I just wanted some type of log to say this is how often all of the lines are in use. So your saying there is no log like that available?

We have a norstar mics and lately several employees have called to report they are getting a "No Lines Available" message. Is there a log somewhere that shows this message and shows what times and how often this error occurs? Thanks for the help.

thanks gibblett.

Before I did the Level 2 reset I called an Avaya partner and they said the system wasn't properly registered so KRS doesn't have any key codes. Since we only needed incoming lines and a few stations we thought we could do a reset and gain access to the system. However, we didn't realize that you...

We just purchased a BCM 50 and the vendor that we purchased the system from did not have the password. We did a level 2 reset and now that the reset is complete I connected to digital sets to the system. If i pick up the phone to dial an extension the phone beeps and says "keycode reqd". Do we...