I need the 1.3 firmware. I have recently received a 3631 for a customer. I have been succesful with IP Office and the 3631 in the past but the new 3631 has the latest 1.5 3 firmware that does not give an audio ring when the phone is called.
Does anyone have the old firmware?
The firmware is...
This is happening on outside calls as well has internal call to Embedded Voicemail.
I have upgraded them to 4.2.11 and upgraded prompts in VM.
I tried to log this behavior in sys monitor but since it wont respond to digits it doesnt show up in Sys Monitor.
Any Ideas??
Hey tlpeter (Programmer),
Is this from an Avaya Document?
CQ57026
IP500 ATM4: Modem will not respond with tones when 2 x ATM4 modules are in system
4.0.7
MT_RELEASE_1Q08_4.1
1-Not Required
MY Configuration consists of IP 500 on 4.1 with one DS8 with an atm4 daughter card. Then a analog 2 carrier card with atm4 daughter card. I am Using embedded Voicemail.
I cannot get the modem to connect to either port 9 on the first daughter card or port 9 on the second daughter card. They have...
When both Analog trunks cards are installed I cannot get either modem to connect. The IP Office picks up the call but doesnt complete the hand shake with the modem. When I take on e of the cards out it works fine..... Any ideas??
Thanks.
Has anyone had any experience using IP 500 with 2 atm4 Daughter cards. It will not connect with both cards installed. It will connect with 1. I had the same issue with the 406 and the atm4u cards..
Any info would be greatly appreciated.
Marc
I have the same issue on an IP 500. Its only happening on the one huntgroup that uses analog lines. I always have to change the disconnect clear time before every install. I hope this fixes the issue. Thanks !!
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