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Hello everyone! I am desperately trying to install the PPMLite web application (that comes with DNA suite). Installation is ok, and I have followed the installation description in the documentation. That includes manually install the COM+ Application and the two required Components. When I...

Background: We are using an MD110, BC12 SP11. There are some remomte analogue extensions in the PBX, and on these PSTN-lines we have activated a hotline to the R1 no in the PBX, to keep control over both incoming and outgoing traffic. Q: Would there be any advantages to change these PSTN-lines...

Ok. Thanks for that. I just tried it and it works perfektely. However the distribution on incoming calls could be more democratic, but the idea works anyway. Can you have more than 10 positions in the PELPI? /AL

But, will this really work!? I thought that PELPI only could master the busy choice, and potentially the CUST could master if no answer? /AL

BC12 SP11 We are trying do deliver (after it has been wished by our customer) a group hunt system on fix remote (to analogue phones). However, during testing a problem occured. When the group hunt function extends to an available group member, it just continues to ring, and ring, and ring. The...

Hi! Need to set up a traffic recording on a group hunt, but it seems like i've lost my knowledge of setting up measurements. Can anyone help me out here? /ARON

aspap:parnum=161; APPLICATION SYSTEM PARAMETERS PARNUM PARVAL 161 255 END

well. It got this part right anyway. The correct reference in the corg - but the welcom-message doesn't seem to be activated anyway. The right queue and reque are played. Is there a parameter which need to be acivated as well - or is it the setup itself that is causing this trouble? /ARON

I think I've got this right now... The problem seem to be a conflict between the two VSID... as these cards are dynamic I can (but shouldn't) define messages on the first card with identity higher than 20 as messages 21 and above are supposed to be found on the second card. As you asked...

And in this perticular case i'd like to use welcom=10, queue=11, repque=12. Just for the record.... /ARON

RADSP:ANN=ALL; RECORDED VOICE ANNOUNCEMENT DEVICE SELECTION DATA ANN VSID EMDEV 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 1 10 1 11 1 12 1 13 1 21 2 22...

Hi all! Having trouble again - but this time with welcome announcements. Acuallty I find these announcements annoying- but we are running a small experiment to see if we can get rid of some unwanted calls. Here's my problem: I've tried to set up an announcement on a corg like this...

sorry. Getting tired now.... It is the first option. =) (think i read them the "wrong" order). This set up has been working for almost two years now.. /ARON

You are absolutely right. It is set up with the secont option you mentioned. Thanks for your help! /ARON

As our branches as spread all over the country with a centralized switchboard, all these different offices are equipped with a number of ordinary analog lines (PSTN). These phones are linked for outgoing traffik trough the R1 in the PBX (i am unsure if this is called SPEXI?). When lifting the...

there are analog lines connecting to the R1 number in the PBX through a hotline function. /ARON

Yes thank so much for quick replies! /Aron

VERSION=CXP1010105/2/BC12SP11/R8A An upgrade to BC13 is planned (Q1-Q2 2008) are there any advantages in the upgrade - perhaps solving issues like this?? /ARON

I recently talked to a technician that said: "restarting the program unit that is handling the generic extensions will solve the problem" - how can this be done? And secondly - how can this be done without having to interrupt any "real" ongoing calls? /ARON

I have a problem with continously busy analogue and ISDN lines coming in to the R1 no in the PBX. I have checked the A-numbers and all that - and it looks very much ok. The lines should not be busy - as I know that the phones is "on the hook". But no one can either call the extetion och call...