Problems with welcome announcements

[luthman]

Hi all!

Having trouble again - but this time with welcome announcements. Acuallty I find these announcements annoying- but we are running a small experiment to see if we can get rid of some unwanted calls.

Here's my problem:
I've tried to set up an announcement on a corg like this:
ragai:corg=38,welcom=4,queue=1,repque=2;
but it seems like it doesn't work at all.

We use queue and repque on all our corgs - but want to test the welcom=4 on this perticular corg. But when adding a welcom=4, welcome nor the queue nor the repque works.

Is there a parameter that needs to be set so something in this specific corg, for using the welcom?

Thanks in advance...

/ARON

 

[whosrdaddy]

give following printouts:
RADSP:ANN=ALL;
RAMDP:ANN=ALL;

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[luthman]

RADSP:ANN=ALL;
RECORDED VOICE ANNOUNCEMENT DEVICE SELECTION DATA

ANN VSID EMDEV
1 1
2 1
3 1
4 1
5 1
6 1
7 1
8 1
9 1
10 1
11 1
12 1
13 1
21 2
22 2
23 2
24 2
25 2
26 2
27 2
28 2
29 2
30 2
31 2
32 2
33 2
34 2
35 2
36 2
37 2
END

RAMDP:ANN=ALL;
RECORDED VOICE ANNOUNCEMENT MESSAGE DATA

ANN MSG EWT
1 1
2 2
3 3
4 4
5 5
6 6
7 7
8 8
9 9
10 30
11 31
12 22
13 33
14 34
15 15
16 16
17 17
21 21
22 22
23 23
24 24
25 25
26 26
27 27
28 28
29 29
30 30
31 31
32 32
33 33
34 34
36 36
37 37
END

 

[luthman]

And in this perticular case i'd like to use welcom=10, queue=11, repque=12.
Just for the record....


/ARON

 

[whosrdaddy]

forgot to ask, what version? (CADAP

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[luthman]

I think I've got this right now... The problem seem to be a conflict between the two VSID... as these cards are dynamic I can (but shouldn't) define messages on the first card with identity higher than 20 as messages 21 and above are supposed to be found on the second card.

As you asked: VERSION=CXP1010105/2/BC12SP11/R8A

 

[whosrdaddy]

that was going to be my second question : does the message exist on the VSU?

so I suppose everything works now?

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[luthman]

well. It got this part right anyway. The correct reference in the corg - but the welcom-message doesn't seem to be activated anyway. The right queue and reque are played.

Is there a parameter which need to be acivated as well - or is it the setup itself that is causing this trouble?

/ARON

 

[mundus]

Check aspap parnum 161.

 

[luthman]

aspaparnum=161;
APPLICATION SYSTEM PARAMETERS
PARNUM PARVAL
161 255
END

 

[mundus]

From Alex, so try value 1023 or higher if you need this.

PARNUM=161, PARVAL=D 1 D 2 D 3 D 4
0 No sending of false B-answer
Selection of part that will receive false B-answer
1 Tie line
2 Public line
Sending of a false B-answer
4 Send false B-answer before diversion message and before calls towards a mobile extension or a fixed remote extension
8 Send false B-answer before diversion to a paging message
16 Send false B-answer before PBX/ACD-group welcome message
32 Send false B-answer before PBX/ACD-group queue message
64 Send false B-answer before external follow me message
128 Send false B-answer before operator queue message
256 Send false B-answer before PBX/ACD-group continuous message
512 Send false B-answer before operator welcome message
1024 Send false B-answer before operator continuous message
2048 Send false B-answer before individual welcome message
4096 Send false B-answer before individual continuous message