Search results for query: *

running 5.0.4

I have a Mitel 5000 and just replaced a phone model 8568. After the firmware update phone came up just fine but any key you hit on the phone emits a very loud beep. Anyone know how to control this

option 61C rls 4.5 when the console calls any ACD phone using ACD DN and the ACD phone hangs up before the console does, phone goes to not ready. Is this the way it works or is there a setting I am overlooking?

Trying to vpn an IP set off site and the netlinkmanager service cannot be started manually or automatically. Has anyone ever seen this issue? BCM 400 3.7

Thank you telebub That was the problem. 7750 only appeared on the 2216 phone models. I learned something today - now I can go home. Thanks again

Have an acd queue built (7750) and cannot out it, get sch0725. But there are no phones built in that queue.Any suggestions?

Have red power light lit solid and system beeps 3 times every 5 minutes. No raid in system and nothing is being affected. Can anyone tell me what the system is telling me?

There is a procedure to reset system manager password from the serial port. The login is tas but I do not know the password to get to the CallPilot+> command line. I have the rest of the commands to reset the pwd. Does anyone know the PASSWORD?

Sorry can't post a screen shot, no remote access to OCTEL. Yes you hear music on hold for about 10 seconds and then call comes back and you get this THAT EXTENSION DOES NOT ANSWER TO ENTER ANOTHER NUMBER PRESS 1, TO DISCONNECT PRESS 2, FOR ASSISTANCE PRESS 0, TO LEAVE A VOICE MESSAGE PRESS 3, OR...

This is an option 81c. The mailbox is type 32. The five options out of the mailbox are transfers to extensions.

I,m new to the octel. All transfers out of the menu mailbox are supervised, even with the option set to no. Is there a global setting for this in the system parameters? And it never rings the phone long enough to follow the forwarding.

Thanks telebub! Made the change and works great. AWESOME

ALL MAIN MENUS ARE SET ON A NO RESPONSE TO GO TO GENERAL DELIVERY MAILBOX. UNDER PROPERTIES THE NO RESPONSE BOX IS NOT CHECKED. CALL ALWAYS TRANSFERS TO THE ATTENDANT. ANY IDEAS?

I tried the local administrator and admin password and still cannot log in. I'm wondering if 2.1 is compatible with XP?

Thanks, I'll give that a try

Does anyone know the default user name and password on OTM 2.1 new install?

TYPE CDR_DATA CUST 00 CDR YES IMPH NO OMPH NO AXID YES TRCR NO CDPR NO ECDR NO BDI NO PORT 4 BCAP NO CHLN 0 FCAF NO DES CCS TN 004 1 03 07 TYPE 2616 CDEN 8D CTYP XDLC CUST 0 AOM 0 FDN 5181 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 1 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA...

Key 0 is the acd key and key 8 & 9 are the users DN's When making calls from their DN's no call record to CDR. Is there a way to activate this. I'm able to activate calls to the ACD But not the personal DN's. This is an option 61c Release 4.5.

OPTION 11 C RLS 25.40 THE EES KEY 9 ON M2250 CONSOLE WILL NOT WORK. IF I RESET CONSOLE IT WILL WORK 1 TIME AND THATS IT.

ON OPTION 11 RLS 25.40B, ACD PHONES WILL NOT GET MESSAGE NOTIFICATION FROM MER MAIL. THESE ARE 3904 SETS. IF I REMOVE ACD KEY 0 AND PUT PRIME DN ON KEY 0 MESSAGE LIGHT WORKS FINE.