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  • Users: Lynx77
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  1. Lynx77

    PMS commands with CM

    Any idea? Thanks
  2. Lynx77

    PMS commands with CM

    Hi, We have a CM 5.2 - We created a PMS port (Node-Names IP, services-IP and PMS endpoint as PMS). We are trying a home application to connect to the PMS port. The link is up but the protocol is down and thus no commands can be executed. We tried the 3 options for the PMS protocol (normal...
  3. Lynx77

    Mutiple extensions on one station-Same extension on multiple stations

    Hi mikeydidit, Thanks a lot for your help. I already have the documents but this is my first CM and I am getting more familiar. I solved my issue using the following: Create digital phone with multiple appearance 2001 On station 2000, I added 2 bridged appearances of 2001 and now I can...
  4. Lynx77

    Mutiple extensions on one station-Same extension on multiple stations

    Hi Again, Thanks a lot for your help. I added 2 analog stations 2001 and 2002 with port X (virtual phones) and added them as bridge appearance in station 2000. I was able to receive calls. However, i am not able to transfer them to another station knowing that i can make direct calls from these...
  5. Lynx77

    Mutiple extensions on one station-Same extension on multiple stations

    I am trying to do the following: IP phone 9650 has 3 extensions 2000, 2001 and 2002. 2001 and 2002 do not exist in other stations but only in that station so without bridge appearance. Is that possible? In Nortel it is possible. Thanks
  6. Lynx77

    Mutiple extensions on one station-Same extension on multiple stations

    Hi All, 1. Is it possible to show several extensions on one phone without bridge appearance which requires that the bridged extension be already created in another station and thus use a license and port. 2. Is it possible to show the same extension on several phones and that extension is the...
  7. Lynx77

    CDR raw data collection

    Thanks richkid316. I will try that. Anyway to get CDR using RS232? Thanks.
  8. Lynx77

    CDR raw data collection

    Hi All, We have a CM6.0 and we need to collect CDR records. We do not have a call accounting SW. Checking this issue in the forum, I found that we can use AvayaRDTT_R2.1. However, it is for IP600 Internet Protocol Communication Servers. If it is applicable, is there any new version that can be...
  9. Lynx77

    Export Voice files from CP server

    Hi Cluesabc It worked. I opened the recording form (import or record - no export here). After I dial the phoen number, I can export. Thanks.
  10. Lynx77

    Export Voice files from CP server

    Hi, Is there a way to export a voice file of a greeting menu previously recorder by phone in application builder? I can only see import tool in AB which is logical. However, we really need to export that file. If no export is available, anybody knows where these files are stored in the server...
  11. Lynx77

    Avaya Site Administration setup

    Hi Again, Thanks a lot telcoguy. In fact, I discovered what was wrong: 1. On Avaya Support I select download 2. I select Products A-Z 3. I select Integrated Management - All Offers 4. I can see only documents here 5. If I press a second time on download, I am in the correct link (mentioned by...
  12. Lynx77

    Avaya Site Administration setup

    Thanks guys for your help. I can login and download documents. If this is the only link where we can download ASA (Integrated Management (All Offers)), it seems I am in the right place but I do not have access to download applications. Thanks again.
  13. Lynx77

    Avaya Site Administration setup

    Hi toavaya, Thanks for your reply. In fact, i have checked this link before i posted this thread. However, I can only see documents (installation guides, release notes etc...) No downloadable applications from there. Could it be access rights issue? Anyway, will the ASA setup be available with...
  14. Lynx77

    Avaya Site Administration setup

    Hi toavaya, Thanks for your reply. In fact, i have checked this link before i posted this thread. However, I can only documents (installation guides, release notes etc...) No downloadable applications from there. Could it be access rights issue? Anyway, will the ASA setup be available with the...
  15. Lynx77

    Avaya Site Administration setup

    Hi All, I am new to Avaya and I am starting Avaya communication manager. I want to install the Avaya site administration but I cannot find the installer files. We bought our first system but did not get it yet. I was wondering from where I can download the latest Avaya Site Administration...
  16. Lynx77

    Line lockout time

    Hi Again, Sorry for my late reply - (i was out of the office the last couple of weeks). Thanks guys for your replies. In factm we already did the OSP and ISP settings of the LE1 ports and correctly configured the LE1 (Avaya support checked the configuration). However, the problem is faced on...
  17. Lynx77

    Blank CDN

    Hi, We are running Nortel CC7. In the CDN statistics, we have records regarding a blank CDN (CDN number and name are blank). All the calls of this CDN are terminated. Note that the sum of calls offered on all Other CDNs (without this blank CDN) are equal to the calls offered to the...
  18. Lynx77

    Line lockout time

    Hi Jhon, When using an analog phone, you are correct. no need to so anything. However, the IVR routine is disconnecting the call after 18 seconds when the LE1 port becomes lockout. If we can decrease that time, the LE1 ports will become available before. This is exactly what I need to do if...
  19. Lynx77

    Restricting Call transfer

    Hi, Check LD15 NET - FTOP Try FTOP = FRES or FTOP = FTLY with Set CLS FTTU If TRNX=YES, EXTT=YES, DIDT=YES and CLS XFA, it should work.
  20. Lynx77

    Restricting Call transfer

    Hi, Check LD15 NET - FTOP Try FTOP = FRES or FTOP = FLTY with Set CLS FTTU If TRNX=YES, EXTT=YES, DIDT=YES and CLS XFA, it should work.

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