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Here i have a situation were the customers don't need the main numbers to go to voice mail.This the situation this # 1-973-628-5618 pots line and goes to the system opt11c and then we have another #5619 this is a DID# so went sombody calls the main #5618 rings 4 times and goes to voice mail.I...

no,i was wrong the public line is going to KSU first then tO the ATA like it should.Thanks for the response.

A regular public phone line that goes to ATA box for a fax machine i don't get it,anyone has seen this before.

thanks johnpool,somebody toll me to go LD 32 and then Ld 43 to do mindnight routine 2 times but not sure is this will fixed the problem.

what's up guys,i got this type of alarm BSD0090 for several days and the power suply was replaced twice i checked all wires like the fiber optic that goes to second cabinet by the way this is a opt 11c w/2 cabinets.Please any suggestions,thanks

hey guys,iam new w/t1's but loop 11 was disable so i enable the loop but the channels are down i check on lcnt and is ok,then stat the loop and still enable but channels are down,please any advice but the way is a opt 61c system,thanks

this a old norstar phone system ICS PLUS norstar 2.0,how you add another extentions to spare keys in the add module.

Hi guys happy new year.Well this is the situation the cia cablevision took over the verizon phone lines,so when i cross connected the trunk lines to new carrier demark side and test the lines on cablevision i call out without dialing 9 the call went out w/no problem but when i dial out from the...

I am new w/ nec system,i need to learn how to read lansin the nec systems.thanks

what about in voice mail.

how you out a 8 key phone to program a 32 key phone using the same extention.

I forgot to tell you that im working w/2400 pbx

This is first time i have done this tipe of move,were the customer wants keep the extention in the same location just the name of the user will move to next spot,does anyone have this tipe of move done,please need a advice.THANKS

how to move a user,s name living the extention number in the same location using the extention that is already there.

so,that means if i used an adapter(ATA)for norstar and then plugged it to m3903 it will work, do i have to do something in class service like plex allowed or something like that.

Hi guys i got a job to do w/a policom,the customer wants this policom active but they dont used analog ports in the system,of course i told them to get a analog card,but they dont wanted because is only a single phone and also they dont want a pot line just for the policom,so they asked me if...

hey,guys thank you for your help,any way i fixed the problem by checking on the access codes and for some reason it was changed to dial 8 instead of 9. so i guess the PRI doesn't take the 800 #'s throught ATA adapters.I was told`` that when you dial out,they dial 9 first w/ regular phones so...

the customer says dial 9 first to make a phone call,but he sees on the display not allowed to make calls,please advice what should i do. Thank you.

Does anyone knows how to program phones for this type system

ok,i power down the system and swap trunk cards but i still have the same problem,apparently is something in the ksu or the bad cable(amphenol)or shorting out in the slot of the trunk card.I saw in the exp trunk module 12x0 an open slot,should i used it,then what should i do.THANKS.