Hey gang - got two weird problems that may be related...?
My Visa report from EDC is always about $10-$15 off from the register reports. So far, it is only that card too - MC, etc. seem to always balance out.
And - my cash has been coming up OVER recently, anywhere from $10 -$60 in the...
Every time I go to New Order, it is requiring a name for a tab! This doesn't work for a walk-up environment - how do I turn that off and go directly to an order screen, and from that order screen, how do I add a name AFTER the order is entered??
interesting - there were four employees listed on the left hand side of the screen, but none were in the Cash Drawer window...I double-clicked on each of them and they added into that window, so maybe that will work! (I'm remote right now, so I can't tell if the drawer opens or not...)
Thanks for the input - I was able to get the delivery screen off, but I still can't get the drawer to open.
I am logging in as a manager, and in the manager's job codes, I have checked everything, including the cash drawer option. Now - when I go into the Functions>financials>cash drawers...
Ok -
So I corrected some errors, got the verify to run clean, yet am still seeing that 178 error. It appears to happen when the Term is reading the transaction log - here's the thing though...there are no dated files for the last 3 or 4 days. I looked at the event scheduler, and EOD was...
Fantastic! I didn't realize there was a verify function - all kinds of stuff out of whack that I have to correct, and the Tax ID problem showed up on a few -- I'll give it a spin and correct things.
Yes - I am trying to "subsitute" the dealer, but not by my choice. I was hired to setup the...
Oh man, I don't know what I did, but I was changing all the menus around last night - go to restart the terminals this morning, and I am getting "Error - Item 178 not found" and it goes into a reboot cycle.
I didn't change any system settings - just menu stuff! I have Aloha 5.3. HELP PLEASE...
I am new to this system, and have been hired to maintain it. I have muddled through and learned a lot, but have a few questions. I hope posting this kind of seemingly mundane stuff is cool here! :)
System is Aloha TS 5.3.21
POS defaults to Delivery screen, rather than order screen - where do...
thanks - it's a P1510 term. But how do I pin the RJ45 connections between the other two ends? It currently uses a null modem cable, but I have to integrate ethernet between them now...
Does anyone know the pinout scheme to go from serial DB9(POS Terminal) to rj45 ethernet (through structured cabling to back of house jack) and back to parallel DB25 on my kitchen printer (epson TM80)??? I can't bridge the gap without going through ethernet, and I drove all over town trying to...
Additional question on installing a printer here - I cannot for the life of me setup a kitchen printer. Here's the setup:
from Term2, I have Remote2 Printer, works fine, on Com1.
On same Term2, I have a COM2 connection to an RJ45 via a DB9/RJ45 adapter. Standard network CAT5 cable.
Printer is...
How do you do the refresh data part? I have the same problem, and I can't for the life of me get a different logo to show up! I assume that you have to delete, edit, or replace from the BOH server in Aloha\bmp, because I tried BOOTDRV\BMP, and got nothing. Also, where do you change the...
Hey everyone -
Man, am I glad I came across this site! Tons of great info! I was just hired (IT consultant) to service a new restaurant that inherited an Aloha 5.3.21 system with 2 terminals. Nobody has ANY idea how to work it, and the Aloha rep we found wants $8000 to come teach everyone...
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