Hi Guys:
I need your help. Former Nortel/Avaya engineer here.. No longer have access to support.avaya and can't find my User CD. Does anyone have an ftp link for IPO Softphone or Phone Manager? It's for my own personal IPO.
Thanks
Kate
I have a pretty challenging question for someone that has a great deal of IPO experience. I am putting together and answering service business and the proprietary software (ONVICALL) lacks some features I want and I've been told that could front end the system with the PRI going into the IPO...
Thank you for that assistance - I am not able to make outgoing call but incoming is still a problem. Here is the email I sent to Brighthouse Networks that explains what is going on. NOONE as been able fix this or even understand what may be wrong. Can you please read the letter to brighthouse...
Hi All:
I'm at my wits end. Brighthouse just put in a PRI (Sip Delivered as PRI) Set as NI2 NSF/B8ZS Sending 10 digits.
I have the PRI (LINE 9) SET UP (See Attachment) http://files.engineering.com/getfile.aspx?folder=13991c73-db42-4278-b2fd-3e3d76ec2d45&file=LINE9.PNG
I am bypassing ARS and...
Hi There!
I need help setting up a voicemail box for station groups. I have 2 groups (501 and 502) one each for a different business within the same office. Both groups only ring EXT 201. How can I set up a VM Box to answer 501 and 502, each with a different greeting?
Thanks for your help!
I already know about the 9670 not being supported, but I have a VP who wants this phone on his desk. I set it up, it contacts the call server and asks to be logged in, when I log it, it shows the extension on top and "Phone" and "Features" - the rest of the screen is blank. Any ideas?
We currently have 4 PRI's in our CS1K (LOOPS 10, 20, 30, 40). The port on the backplane where Loop 20 sits (Slot 2) has gone bad. I need to move that card along with it's programming to Card 9. The card and cables have been moved, but not sure how to move the programming to slot 9 and remove...
Hi All:
I just installed an IP Office with Essential Edition 8.1(79). It has 2 Combo Cards which I know have 10 VCM's each - but are any IP Endpoints included with the Essential Edition? or do you have to purchase Endpoint licenses to connect any IP phones to the system?
Thanks
Hi All:
I've been doing Option 11 programming for many years, but mostly focus on Set MACs. Simple stuff. I am working on setting up an Option 11 at home to power my collection of Analog phones I've collected over the years. I am having a PRI installed through Windstream sending me 7 digits...
Hi All:
I really could use your help. I have installed and worked with Call Pilot before, but have never installed an MM card in an option 11 C. I have it in Slot but I can not find an installation manual for this model of MM Card. Can someone briefly outline the steps I need to take to get...
Hi All:
We had a power surge last night and one of my PRI's is showing as disabled. I have been unable to get it back on line. Here is what I am seeing in STAT for Loop 20:
PRI* TRK LOOP 20 - DSBL
FFMT/LCMT/YALMT: ESF/B8Z/FDL
I have tried ENLL 20 and all I receive is DTI216 20.
Can you...
I have been installing IPO 500 V2 for a while now, and recently had to install an older IP Office SOE. The customer wants this set up as squared system with Line Appearances and there are no options for Line Appearances in the drop down. The lines are numbered as 01, 02, etc in the line set...
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