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What commands do I use on Avaya S8730, Avaya Site Administrator, to determine if our PBX is currently is outputting either a "loop drop tone" and/or a "call progress tone"? If we're not doing either how can it configure it so it will do one or both outputs. Please relay the commands I need to...

I need to add another vrt into my meet me conferencing. We use conference number, moderator/participant and security access codes. I've added the new table into the existing VDN for the Meet Me Conference setup where the previous three were listed, however, it's not recognizing any of the...

The display system-parameter customer options also displays the number of ports we're using in addition to the RTU. Removing the boards doesn't change the total number of used stations and it's this figure (USED Maimum Stations) Avaya bills off of.

I'm trying to reduce Maximum stations under Display System-Parameter Customer-options by removing two TN2224 cards with 24 digital ports each. I've confirmed no stations are associated with the boards. I'm seeing all p's when I status the board. Yet, when I removed the cards, did a Configure...

This happened to me too on IP Softphone 6.0. If you close IP Softphone using the X in the upper right corner the IP port hangs with 6.0 on our S8700. When I Exit and Close IP Softphone under the File menu I've not had the hanging issue.

Has anyone done any testing with Vista and Modular Messaging? Have you found any issues with the integration? We're getting ready to upgrade Modular Messaging from 1.1 up to 3.0, but I now understand in order to support Vista we need to upgrade to 4.0. We have an Exchange Store and we're...

I have a user who wants to install Jaxtr to talk with someone who's will be in Saudi Arabia/Lebanon and parts of Europe. Any comments pros or con about the service? Secure? This would be conversation between attorney and client. Thanks Carol

We've expanded our physical site and I need to add additional criteria choices into our drop down selection when I do a "Change Station <ext. #>" command. On tab 3 for "Site Data" (I use GEDI) I want to extend the options for both the "Floors" and for "Building". What's the command that allows...

Thanks to you both, I used the "ch pub" command and I was able to see 7 different tables of outgoing caller ID information. Weird though, when I used "list pub" command I see three pages of critera and I do in fact see the line item I need to fix, unfortunately when I do the "ch pub x"...

A few years back I set a command to outpulse the caller ID of another office. Now I want to undo that change but I can't remember where or what the command was, can you help?

Thanks for all your quick responses.

We've got a nuisance caller and we want to stop them from calling three end-users. What are the commands using a S8700 to allow me to make this change? We have a PRI. Thanks Carol

I'm a newbie, I use ASA CM 3.0, under Faults and Performance I selected Hardware Manager. Wanting to know why some digital ports were X out, I double clicked... now I can't get the full screen of my hardware manager back. It's filtering only to the one board I did the double click on. Can...

We're using IP Softphone 5.2xx for remote dialin. I'm installing the Avaya IP Softphone Instant Messaging Enable-IM_5.21.exe software in order to give us the IM integration. We recently installed the Microsoft Office Communication 2005, along with the Live Communication Server. We added the...

Thanks I appreciate knowing this is in fact our next step and it works.

Avaya's CT TSP - acts as the interface between Avaya Computer Telephony and Microsoft's Telephony Applications Programming Interface (TAPI), Version 2.2. It allows you to use (and develop) TAPI applications to work with Avaya Computer Telephony. We've got an S8700 and Communication Manager...