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  1. vincesousa

    Fractured Mirror

    We have 2 Clariion CX310's using Mirrorview/A and the LUN's in the one consistency group are "administratively fractured". I have created a test LUN today and it is not part of a consistency group and that LUN/Remote Mirror is synchronized. Now, what I don't understand is why the consistency...
  2. vincesousa

    Discovering xx.xx.xx.xx , extension error

    Yes. I figured out what the problem was. I didn't have a base extension setup. I didn't think that was the case because the phones were working just fine.
  3. vincesousa

    Discovering xx.xx.xx.xx , extension error

    I am able to ping the phones without any issues, but it seems that the system doesn't accept the login codes.
  4. vincesousa

    Discovering xx.xx.xx.xx , extension error

    I have a few IP phones (9608, 5621) that I cannot log in to. When I boot up the 9608 IP phone and try to log in it says " Discovering xx.xx.xx.xx, authentication error". When I try to log into the 5621 IP phone I get an "extension error". I don't understand what is going on with the phones...
  5. vincesousa

    Music on hold question

    Because we do not have a memory card.
  6. vincesousa

    Music on hold question

    We have 2 IP offices connected over a WAN link. Both of them are on different subnets, but right now they are both using the same holdmusic.wav file. Can both of them use different holdmusic.wav files if they are pointed to the same TFTP server? In this case they are both pointed to the same...
  7. vincesousa

    Voicemail Pro asking for Extension/Password when pressing message button

    We already went to our business partner and they suggested to reboot the ip office.
  8. vincesousa

    Voicemail Pro asking for Extension/Password when pressing message button

    For some strange reason we are finding that all of our voicemails and greetings have been deleted. We did not remove any settings on the system. All we did was add an extension and add a user to a hunt group.
  9. vincesousa

    Voicemails and greetings deleted

    We have an IP Office running version 9.0. Some configuration changes were made yesterday and the changes were merged. After all the changes were made the voicemails and greetings were deleted. Has anyone seen this in the past?
  10. vincesousa

    Voicemail Pro asking for Extension/Password when pressing message button

    The voicemail system is set to voicemail lite/pro. Now on the voicemail pro client under system preferences the "Default telephone interface" is set to Intuity rather then IP office.
  11. vincesousa

    Voicemail Pro asking for Extension/Password when pressing message button

    Hello, We are running an IP Office version 9.0 (12) and voicemail pro client version 7.0 (19). When we push the message button it does not go directly to the user mailbox, but it is asking to login with the extension and password. Yesterday I did create a new extension on the system and it...
  12. vincesousa

    Avaya SAL Gateway Apache Tomcat not responding

    Do you have the correct version of Java installed? If so, provide the java -version command output.

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