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I attempted to do the service pack last night. I stopped voice, did a complete backup unmount disk, mount the dvd with the two files needed Z7043rfb.zip and IALXR2.0SP2.sp. The intuity would not recognize the dvd. It is a dvd drive. I put one file on a cd still did not recognize it. The backup...

Yes It will eject with the paper clip. After a manual backup it will eject through the web page 1 out of 3 tries. It still backs up. Never ran across this before. Sometimes the button works to open and close sometimes not.

I have Intuity LX2K N 2.0 11.1 the drive will not open with button or during backup or clicking on eject cd. It has been replaced twice since July. In July the whole Intuity was replaced. I think maybe something in software starts to not work but I can't understand why the button won't open it...

Thanks for the reply. That worked. Now a M/T Dig alarm showed up on 05A02 and 03 which is a TN771 maint bd.Not sure if related I will have to look at that. Thanks again

I have disabled MO objects that I am trying to enable. The command is enable MO (logical number) physical location, which in my case 04C. I can't find where I get this logical number. This was originally done by a tier3 when we had a massive power outage. I thought error log or alarms but there...

I need to change operator extension from 200 to 300. I renumbered 200 to 300. I am using 200 at a different location on a different port. The problem is if you call in and hit 0 on the auto attendent it still goes to 200. I think I missed a step to define 300 as the operator in programming or...

Thanks I will look at that.

I was just told one of my locations is getting a CS1000 VCP installed. I went to Avaya support to try to read up on this and couldn't find anything. I am thinking I do not have the correct info. Has anyone heard of this or might know what it is? Thanks

After having a power outage I can't do a ch sub in IA 770 any more. It is as if I lost some commands or permissions. Voicemail works fine I was thinking of stopping and re starting IA 770 audix to see if they would show back up. I can't find any info on this on avaya support site.

I have G350 that can't get into remotely. I can get to web page through network but no one can get in remotely. Modem answers get prompt but after putting in login id password all get is script stopped running. it is 3.2 and this is an LSP Can get into G350 direct it has been rebooted.....any...

No lines were passing caller ID. I had a new processor but could not use it. When I tried to restore it it said wrong version. The original said R 7.0.91s The new onw said R 7.2. I never saw that before. However after putting the old processor back in I tested one card at a time for caller ID...

I have ACS R7. Caller ID quit about two weeks ago. LEC has tested all lines at DMARC and they all are still providing caller ID. My thought is the processor is not passing it through. I don't see where a setting could shut it off. Not saying there is no option like that but I can't find...

I have a question about loudspeaker paging. Currently have a tac code of 34 to dial paging. Due to obscene comments they either want all phones restricted from dialing 34 or a new code or ext that only security can use. I imagine trying to restrict 600 phones is not the way to go. But I am not...

Yes it is all installed.. I found out now the Language Packages did not a go right. After putting those in its a alright. But now won't back up to thumb drive or pc trying to figure that one out. Thank you and have a Wonder full day today. Thanks.

I have 2 questions. I try to backup to thumb drive in USB3 and it no work. It say no pc card. I have done this on other systems. Second question I use to do a backup when onsite right to laptop from services port. I ca not find instructions on this. I have misplaced my notes. Can anyone help me...

I have a s8300C 5.0 to replace. Installed CM, License files security files, Patches no problem. When I try to restore Audix translation-name-messages keep getting restore errors...fatal error received from post-restore for audix-tr-name-msg failed with error 65280...Checked out Avaya Support...

After a power outage and reboot the date and time has not come back on our digital phones. Any ideas? I thought it would come back after maint ran at night. The system is Pro Logix Release 8.

I have 4 digit extensions. I was asked if I could make a 6 digit extension so users could input pchelp on their phones to ring a help desk. I have no idea if this can work or anyway to make it work. If I go to ch dial plan using digit 7, in the 6th spot I cant put in ext but I can put in pext. I...

It is working now. Transfering the same way so I don't know what made a difference but it is working now.

We just had an IP Office install. We have Engenius wireless phones. We can't seem to transfer a call using the wireless phones. When we try the call hangs up. We were told to hit talk dial the number and off. Does anyone have experience with this?