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So the phone number will no longer reside in the original CO? How can TWC handle all the different prefixes? I realize it' VOIP but I guess I'm stuck in Tip and Ring days. Where can I find a good primer on VOIP? Thanks

I have not asked a question for a long time but I'm trying to hold off trouble for a customer of mine. I'm 69 years old retired from AT$T after 40 years so I'm not a complete novice. My question When my customer rolls the pots lines from a local telco to TWC thru an arris modem who actually...

On another port (dn) same problem, phone works on an existing dn.

Put phone on a working extension and phone worked OK.

Trying to add an extension to a norstar system. ALL buttons come up with line 1, the top programmable buttons, the release button and the feature all give me dial tone. Put set on another line works OK. ext 240 and 241 act the same way. Tried copy set to no avail.

Still fails, run light on mail card blinks slowly. Kinda thought it was a bad card, will call vendor in the AM. Got a customer with this setup, needs help, trying to match system. Thanks very much guys.

5 slot mounting 308 308 509 partner mail vs 5 EMPTY slot using ext 39 and 40 with a 2 port card. icom 777 rings busy as do ext 39 and 40. Am I using the correct exts?

Changed batteries last week and set backup to automatic. Getting "backup failed - insert bu card" never had one. Manual BU also fails. #124 1-2-3 0 all beep error.

Nevermind. I KNEW it was something stupid I was missing. EDIT the ext list. For some reason I figured the list would populate itself. Like another poster on these threads I am trying to learn this system on my own. Love it but it is real hard to loose the old "Bell System Hat", thanks for all...

I thought merge was something I missed while building the HG, not merging the DB which I do understand. Thanks.

I follow all this, but when I build the hunt group the {Extension | Name} box is empty. Ip office 406 7.0(24) Manager r7 5.0 (24) I have built HG before as I have build night services. I know it'll be something simple.

Yes, cannot add members. Thanks, already tried to delete and create new group but still cannot add as of yesterday, will try again. Merge?

I built a dial page button on a 2420 tel set using group 200 as the destination. Group 200 is used for the night service. When nights is on the page does not work. Tried to create another group that looks like group 200 but cannot add extensions to it. Help please.

After 40+ years I still am finding new things.

While working on a customer report of noisy lines I encountered something odd. I picked up line 1 and dialed 1 to listen for noise, after about 2 or 3 seconds I heard an audible ring then a voice said 8 8 8 continuously. Tried line 2 same thing. Disconnected the lines at the rj21 same results...

Kinda off topic but this is really not that big a mess. I am sure all of us oldtimers (40+ years in the business for me) have seen LOTS worse.

I don't believe this. I just went to the shop and tried it again on the Partner ACS, worked ok. Put it on the IP Office, OK. Back to the SYN with a butt set monitoring it and heard a lot of traffic, tones etc, I guess it inits. Tried all systems again things are ok. I will test for 48. But...

I am stymied. I have dial tone from Time Warner Cable thru a arris TG862g modem. Been working fine. I use it to test telephone systems, Avaya IP Office, Partner acs and Nortel systems, you get the picture. Well the other day I purchased a AT&T syn 248 system Cool little box, not great but handy...

I am getting dial tone from TWC. Been working fine. Just bought a ATT SYN 248 to play with and it works fine. But..after plugging my test line into the 248 and then putting it back to my IPO 406 I cannot pull dial tone. Monitor says button 0 pushed, NDT. Ring the line no ring on IPO. Put the...

Didn't think so, thanks.