Search results for query: *

Thanks for the reply. The recording still has to be transferred to the recording library from the UC module to be processed , stored and associated with the cradle to grave details. I just need to reverse the Samba installation process but haven't been able to work it out. Pete

I look after an IP500 on 10.1 with a UC110 module which has been using Xima Chronicall on version 3 for a while with no real problems. I upgraded the Chronicall to version 4 and the UC110 no longer sends the voice recordings to the sftp server. I can putty in and test the sftp connection and...

dwill02 Thanks for the reply. I have installed quite a few IP 500s but this is the first time I've ever seen so many 100% entries. I have also seen entries for the H.323 extns many times with no complaints. I will check out DiffServ settings. Pete

I have recently installed an IP Office 500 V2 using SIP lines. It is on 10.0.4.0.0 build 74. System Status is showing regular packet loss entries of 100% on the SIP line but no customers are complaining. If I look at the CDR package the relevant calls are not being displayed. Test calls voice...

I am having an issue at one of my sites where occasionally messages recorded to a VM Pro mailbox are suffering very poor sound quality. The system is a IP 500 V2 running 10.0.0.3.0 build 5. The VM Pro is running on a Windows 10 machine. The lines are SIP on a dedicated fibre connection. ( We...

Just went through this process. Tried using Manager / Security Settings and it would not work. Went in via Web Manager and regenerated. All solved. I have used a 3rd party certificate on another site and followed the guidelines as per ipo_security_guidelines and still had a lot of difficulty...

And Mobile Call Control is enabled.

Hi Tlpeter, Yes they are using the app to dial the *30 but after it is answered ** doesn't work ( I've been told it's because the call hasn't come via call twinning ) and key pad that is available is the cell keypad. Pete

I have a customer who has several cell phone only One X users ( No desk phones ). When they are in the office they are using *30 to answer incoming calls but cannot transfer. Twinned incoming works OK using **. Can anyone suggest a method for getting this to work. IP 500 V2 8.1.67 preferred...

Also to save VM greetings and AA announcements go to embedded file management Dynamic / LVM and download files to your PC then swap card and upload to new card and do a reboot to load the greetings.

Has this issue been resolved as I have the same problem with a Phone 30 module. Pete

In my opinion the IPO is a better system. It is easier (and quicker) to programme and works better especially for analogue phone users.