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We are using PRI Thanks

Curly Thanks for responding my question. 1. Customer get diconnect any time between 2-5 rings We haven't heard call disconnect while they are talking. 2. Mainly this hunt group 3. few Customers left us message they try call us 3-4 times and all those call got disconnected it sounded like...

We are having this issue. Customers complaint that they got disconnect or call dropped sometimes. Customer think somebody intentionally hung up the phone but it's not. We have about 10 customer service people are in hunt group. and Sometimes randomly call disconnect. So We upgrade to MICS 7.0...

This is very starange. There is form users can create new record such customer information. Users created new record and some user record they created disappeared. we use about 10 users using adp but 4 of those 10 people have that problem. All users use access 2003 sp2. On the form there is...

Does voicemail forwarding to your email using exchange server? what system are you using? does voicemail play using wav file? Thanks

ARe you talking about forward delay option? Thanks Jason

exsmogger Thank you for a good suggestion. Huntgroup set as 45 second and each has set as 6 rings DO you suggest each user change 10 12 ring then go to their voicemail? Thanks Jason

Basically hunt group(toll free number) ring about 45 seconds if nobody pick up the phone from huntgroup (10 people)it goes to main huntgroup voicemail. Also each user has their DID number and voicemail after 6 rings, it will go to their own mail box. Randomly toll free number ring on huntgroup...

HI We have Call Pilot 150 and MICS 7.0 version. Lately about a month ago. We found out that voicemail that suppose to go hunt group mail box. Sometimes, Randomly maybe 1 out of 7 it goes to one of user's mail box instead huntgroup mail box. It happen randomly. If anybody had this problem and fix...

HI We have Call Pilot 150 and MICS 7.0 version. Lately about a month ago. We found out that voicemail that suppose to go hunt group mail box. Sometimes, Randomly maybe 1 out of 7 it goes to one of user's mail box instead huntgroup mail box. It happen randomly. If anybody had this problem and fix...

Does any one know how to preven write conflict error on bound form. When user enter new data? We have abount 10 concurrent user enter new data THanks

Good to know. Jeremy. We have this issue. Lately new record user enter in, Randomly some record are not completely save in the database or later user find out record is not there. Not certain what could be the problem. we use sql 2000 server. Please let me know if have any idea.