I have a problem with a CICS 4.1 that has me scratching my head, maybe you guys can help.
When a call comes in to the system on Line 2 I get a half ring and both lines 1 and 2 show as in use and cannot be answered. The caller hears a telco message saying the call cannot be completed and they...
***FIXED***
Installing latest updates did not correct the issue so I spoke with Nortel tech support and found out that my problems were being caused by installing the 2 DTMs in slots 1 and 2 in the main cabinet. I was told that the DTM set to Primary clocking must be installed in slot 4, with...
Thank you for the feedback,
In terms of line numbering I have them set as follows:
Lines 1-8 reserved for VOIP
PRI #1 Lines 9-31 (primary)
PRI #2 Lines 32-54 (secondary)
I have changed the sequencing so that all incomimg calls start on Line 9 and work their way up and all outgoing start with...
Hello All-
I am in the process of installing a BCM 450 with 2 PRI and I am having trouble getting inbound calls to route to target lines. For example I have set up DN 221 with target line 361 to appear and ring. I have configured target line 361 with the public received digits of "1234" and...
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