I had the same problem one card said 24 loops, the other said 1 loop
Both cards set to PRI
Had to re-boot system... boom both D-channels up and no issues
I have a BCM 3.7 with Reporting for Call Center, the computer crashed the RCC was running on,
A new PC was brought in to replace the old, patches were brought up to date to bring the 3.7 box up to date with the latest patches.
The new RCC software uses Mysql 4.x in stead of 3.x per the...
How do I connect to the SX-50 to View / Make Programing changes.
I am new to this system, there is SMDR spewing off of the R-232 port, can I changes items via this port?
Thanks
okay I had my guy down there try 1200 8 n 1 to hyperterm but no result, the serial adaptor (db25) has a little board and resistors in it is this a proprietary part and if it failed would i lose cdr records being produced?
If it is a posibility that this rj45 to db25 is the issue can it be...
how do i connect to said system though? serial cable, software, telnet, if i can have a set of hands connect to it i can fix it, i just can't even get acces to the correct docs or software to make it happen
Customer said its and avaya definity legend 511a
i was in the definity forum they sent me to merlin, this avaya is a wall hung card based system , the db9 connector going to the call accounting pc doesn't spit out any info, after checking the settings on the call accounting pc 9600 n 8 1 I...
can anyone tell me when I can get manuals and or instructions on connecting to this box.
The initial problem is I am no longer getting call detail out to my CDR machine any ideas would be great
Check signaling mismatches too you can has them set different and pass the call only one way
There are so many check boxes, drop downs and options to make bcm to bcm voip work different ways something is not setup to match and I have found the options change based on rev level of the box
Are...
route and destinations may be set are the dest dig to IP addresses set correctly
route destination bcm 400 to 50 and 50 to 400 should be private.
also look under public and private under dial plan... leading digits and default lengths may cause your re-order.
Does anyone know if you can just get a 3.6, 3.7, 4.0 HDD and just plug it in then program or when you use the upgrade path does it re-flash the MSC with new firware and or change the MSC?
I know the keycodes need to be re-entered
It has a 20gig drive
256 megs of RAM
MSC1a and 2 PEC3's
Thanks
Messages are getting clipped a 10 second message never gets left... a 20 second message is missing the last 7-10 seconds of audio .. every mailbox.
Anyone else run into this?
I've see it too... Probably one of those undocumented memory leaks... What ver is it? I know 3.7 had a patch for a memory leak. Reboot usually fixes it... trip over the power cord at midnight.....
"Sometimes its easier to ask for forgiveness the to ask permission" So just reboot the damn thing.
Please read this about to BCM 4.0 upgrades from 3.7
Nortel:
BULLETIN ID: 2007007876, Rev 1
PUBLISHED: 2007-04-04
STATUS: Active
If a BCM 3.7 has either of two specific core patches installed, and is upgraded to BCM 4.0, it is possible that the system
will cold start telephony services and...
Yeah I've had to change a bunch of BFT's unfortunately this one wasn't acting up until is crashed in the middle of a patch. I replaced the BFT but that's when the no services problems showed up its no doubt because the patch got halfway through and crashed. I ended up replacing the drive with...
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