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  1. 1148tr

    Group page splash tone.

    Definity R9.5 with group page but no splash tone on 6408D+? I thought that you should get a splash/warning tone before the speakers opened? This scares the heck out of people. I have set this up on other systems and I don't recall having to do anything special to receive tone. Thank you for any...
  2. 1148tr

    IPO Remote IP phone without VPN

    No luck so far. For now I asked the broadband provider for another routable address, installed a switch off of the broadband modem and the phone (and LAN) works fine that way. I will keep trying the port forwarding suggestions. Thanks.
  3. 1148tr

    IPO Remote IP phone without VPN

    Update...I am able to get the phone to register from the remote LAN and I can make and receive calls but there is not audio.
  4. 1148tr

    IPO Remote IP phone without VPN

    Thank you for all the support. I took the phone home and the only way I have gotten it to work is by connecting directly to my cable modem so that the phone grabs a public address. That works fine but when I put it on LAN at home it just keeps trying to discover the call server address.
  5. 1148tr

    IPO Remote IP phone without VPN

    Well that does not seem to be too promising? Thanks for the advice. It is a shame since I know this has been done with other systems and I know we have done it with the Definity and also with the Samsung OfficeServ. I guess we are out of luck? Thanks again for the quick responses.
  6. 1148tr

    IPO Remote IP phone without VPN

    Has anyone been able to get a remote IP phone to work without VPN? We have a customer who went from a Prologix (CLAN & Medpro with public addresses) to an IPO. We configured LAN2 with a public address in hopes we would be able to keep the setup for the remote phones the same...point them to the...
  7. 1148tr

    Samsung OfficeServ 7200 call coverage question

    Ian, thanks. I will try your suggestions. How does the second extension get notified of the incoming call on the first extension?
  8. 1148tr

    Samsung OfficeServ 7200 call coverage question

    New to the Samsung product...how can I setup a phone to cover to another phone if not answered (for all calls)? Can I assign multiple call coverage buttons for the same extension on the covering phone? If phone A has an active call and phone B has a CC button for phone A, can phone B answer the...
  9. 1148tr

    Siemens Rolm 9751 ACD agent ring no answer to queue.

    PERRYPJ and donb01, thank you very much. I will try a secondary line as the ACD line for the agents to see if that resolves our issue.
  10. 1148tr

    Siemens Rolm 9751 ACD agent ring no answer to queue.

    Thank you for the quick response!!!
  11. 1148tr

    Siemens Rolm 9751 ACD agent ring no answer to queue.

    When an incoming call to an available ACD agent is presented and the agent does not answer the call it goes to that individual's voicemail. Is there a way to have the call go back into the queue instead of to voicemail? Unfortunately the agents don't always remember to go into an unavailable...
  12. 1148tr

    Manipulate calling number

    Avaya CM 3.0 - Is there a way to manipulate/mask a calling number to show differently on the phones. These are DID calls and do not go through a vector. I have seen threads stating to use EC500, is that the best way or is there another way to accomplish this for multiple calling numbers? Thanks.
  13. 1148tr

    License G650/IPSI install

    BSH,it is a stand alone. I get: 23896 14858 0 11:32 pts/0 00:00:00 grpe http When I try to change to this directory I get permission denied. Were can I send you the dialup and remote login information? Thanks!
  14. 1148tr

    License G650/IPSI install

    I tried everything, even rebooting the server (S8500, CM 3.0.1) but nothing seems do the trick. I thought maybe the old IPSI needed a FW upgrade but when I try to upgrade it with the loadipsi command it tells me "wrong IPSI number". For the heck of it I tried a filexfer and it tells me "circuit...
  15. 1148tr

    License G650/IPSI install

    Mitch, thank you very much for all the help and I plan an outage for the reboot.
  16. 1148tr

    License G650/IPSI install

    Mitch, thanks again for the response. I believe your first thought was correct as it looks like the problem was due to the port speed on the network switches being set to auto and when the network group forced them to full/100 everything worked. Wierd thing is though...I can not web to the S8500...
  17. 1148tr

    License G650/IPSI install

    I can ping both ways for sure. I did notice that IPSI ETR is red and if I try to busy the ipserver interface it tells me the baord is not inserted. I assigned the IPSI a static address so I shouldn't have to change the swith ID from the front of the IPSI...correct? I brought the gateway over...
  18. 1148tr

    License G650/IPSI install

    I am installing a new G650/EPN at a remote offices and I am wondering if I need a new license file in order to add another IPSI? Is this the case? I have installed the IPSI interface and cabinet but can not get it working...service state is out, control state is active. If I do a test license...
  19. 1148tr

    Tenant Partition - Attd Console

    Thank you very much for the help!!!
  20. 1148tr

    Tenant Partition - Attd Console

    S8500/G700 with LSP running CM 3.0.1... We are using two tenants, one for each of our two locations. We have location one setup as tenant 1 with attd group 1 and location 2 setup as tenant 2 with attd group 2. Attd 1 is assigned to tenant 1 and attd 2 is assinged to tenant 2. We have a main...

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