License G650/IPSI install

[1148tr]

I am installing a new G650/EPN at a remote offices and I am wondering if I need a new license file in order to add another IPSI? Is this the case? I have installed the IPSI interface and cabinet but can not get it working...service state is out, control state is active. If I do a test license it passes? Also, do I need to upgrade the FW to the same verison as the other IPSI before it will work?

Thanks!!!

 

[Mitch672]

you can add another port network, without adding a license.

what determines the licnese would be if you are adding an ESS server, at that location, then you would need a license.

as long as you have IP connectivity, it should come up.

can you ping the ipsi control interface from the active server?
can you ping the active server from the ipsi?

you might also have a firewall issue, where some of the ports are blocked, even if the pings work.



Mitch

AVAYA Certified Expert

 

[1148tr]

I can ping both ways for sure. I did notice that IPSI ETR is red and if I try to busy the ipserver interface it tells me the baord is not inserted. I assigned the IPSI a static address so I shouldn't have to change the swith ID from the front of the IPSI...correct? I brought the gateway over and plugged the IPSI Ethernet connection into a port on the same core switch as the S8500 and still have the same problem? Any suggestions? Also, we had to reused old TDM bus terminators from a G3 on this G650...could that cause a problem? Thanks again...very much!!!

 

[Mitch672]

Do you have the IPSI in Slot 01? (needs to be)
Do you have a TN771DP in the gateway? (need to have one)
Do you have the paddle board set to "A" (upper right viewed from the rear of the G650, needs to be)

Is your Control Network set to be on the "Corporate LAN"?
This would be somewhat unusual, most use a dedicated CN-A, and a CN-B, if that is the case, you would need to replicate those CN's at the remote site, which pretty much means dark fiber.

If you have dedicated CN's at the main site, and you are trying to put this remote PN on the corporate LAN, that will not work, unless you can replicate those network segments to the remote site.

short of doing that, you will have to re-address the IPSI's at your MAIN site, and put them on the "Corporate LAN", and then go into "configure server" on each S87XX (if thats what you have, you didn't say), and set the Control Network to use "Corporate LAN"

I have had to do this for clients in the past, who where unable to replicate the dedicated control networks they where using at a single site, over a WAN, as they didn't have Layer 3 switches and ther ability to "trunk" that LAN segment to the remote site.



Mitch

AVAYA Certified Expert

 

[Mitch672]

Those old TDM terminators might also be an issue, possibly.
After you set the IPSI to a static IP address, did the display change to "IP"? It is supposed to.

My bet is on the dedicated Control Networks, I bet you will need to change those to be on the Corporate LAN, and go in and change the Control Network to the Corporate LAN interface.

Mitch


Mitch

AVAYA Certified Expert

 

[1148tr]

Mitch, thanks again for the response. I believe your first thought was correct as it looks like the problem was due to the port speed on the network switches being set to auto and when the network group forced them to full/100 everything worked. Wierd thing is though...I can not web to the S8500 and there was an alarm stating that the web services could not be restarted? I was able to web to it last week. Could me adding and removing the ipserver a few times have caused this and is there a Linux command to restart the service or will I need to reboot? I can't thank you enough for your help!!!

 

[Mitch672]

sounds like you need to reboot the S8500, there probably is a command to restart the web interface, but I don't know what it is. It would be better to just do a server reboor/restart.



Mitch

AVAYA Certified Expert

 

[1148tr]

Mitch, thank you very much for all the help and I plan an outage for the reboot.

 

[AvayaTier3]

Here are commands to stop and start web service

service httpd start
service httpd stop


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[1148tr]

I tried everything, even rebooting the server (S8500, CM 3.0.1) but nothing seems do the trick. I thought maybe the old IPSI needed a FW upgrade but when I try to upgrade it with the loadipsi command it tells me "wrong IPSI number". For the heck of it I tried a filexfer and it tells me "circuit pack is wrong type"...two are TN2313BP HW12 FW36 and the newer one is TN2313BP HW28 FW40? Could the differentIPSI FW versions cause this or am I just missing something? Everything seems to work fine, I just can't get to the web interface on the server. Thanks.

 

[AvayaTier3]

ps -eaf | grep http

Try this from linux

logfiles are in "cd /var/log/httpd"

logfiles may tell you what is wrong

Is this a standalone s8500 or ESS?
If you have a dialup and remote login for this I could help you fix it.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[1148tr]

BSH,it is a stand alone.
I get:
23896 14858 0 11:32 pts/0 00:00:00 grpe http
When I try to change to this directory I get permission denied. Were can I send you the dialup and remote login information? Thanks!

 

[AvayaTier3]

see the homepage link on my threads

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com