Thank you both for your help. I setup Transfer-only on all the extensions and then they decided that they didn't even want the Auto-attendant to answer. Ended up puilling the voicemail card.
Hello all,
I have a client which is a nursing home. They would like to disable voicemail on all of their extensions and incoming lines. Can anyone tell me the best way of doing this ?? Should I disable it on each extension ( make them Transfer only extensions) ?? The problem stems from a...
Would you be able to tell me which ports i should assign to hunt group 7 ? I have an ACS R7 and a 308EC as well as the VMS 5. Does the VMS use the first available extensions after the other cards are assigned theirs ? I tried 27 and 28 but the same thing happens.
Hello,
I replaced an R3 card with an R7 in a chassis that has a R5 VMS. When a call comes in, it rings once and then a second line lights up and rings. The person calling in gets a messge "transferring to receptionist". I have disabled AA and checked everything. Also, i hve set the remote...
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