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  1. hjland

    FOWARD TO CELL, BOUNCES BACK NO VM

    when you answer on you're cell phone , your providing answer supervision, I've notice this on voicemail before , no answer supervison ,
  2. hjland

    New Daylight Savings time

    A new script for the amo ,sonus , or you can manually add the date in sonus .
  3. hjland

    Callers hear ringback between acd recordings

    I will restate ,the caller hears message , music , message they get ringback when there about to get connected to the message , the message comes from call director or the xmu plus .
  4. hjland

    Callers hear ringback between acd recordings

    The acdrt only has , message , wait , message then repeat .
  5. hjland

    Callers hear ringback between acd recordings

    Callers hear ringback , while waiting in que. This is on a Hp4000 and Procenter agile with a call director . Siemens support says , working as designed .

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