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  • Users: CK29
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  1. CK29

    DID's from outside the local CO

    I thought at one time someone told me that it is possible to order with a carrier a block of DID's let's say with an Indianapolis area code that can ride on let's say a Chicago PRI with a 630 area code. AT&T told me no, but I have had various people tell me this technology was possible...
  2. CK29

    BCM 400 V3.0

    Thank you...that is exactly what fixed it.
  3. CK29

    All DID's going directly to VM box after power outage.

    Ahh Ahh....looks like the shutdown and restart did the trick. Goofy... Thanks all.
  4. CK29

    All DID's going directly to VM box after power outage.

    the target lines are not set to ans yes in line admin for the AA. Yes the AA is set to answer under F982. Meaning operator settings correct? I dont know how any programming could have changed with a power outage. The system was rebooted but not shutdown and powered down. Someone suggested...
  5. CK29

    All DID's going directly to VM box after power outage.

    Are they still assigned to the sets? Yes Are they still programmed to ring the set? Yes, 4 rings What's the prime line assigned to the lines? The main console DID. Even if changed to a different prime, still goes directly to voice mail. Is the set cfwd to vmail? No, none of them. Just dont...
  6. CK29

    All DID's going directly to VM box after power outage.

    BCM 400 v3.0 Do not know why all direct inward dial numbers on the local T-1 are going straight to user VM box when being called after a power outage and system reboot.
  7. CK29

    BCM 400 V3.0

    Branch lost power for awhile and is now restored, however, when calling any/all direct inward dial number on the T-1, the calls go directly to the users voice mailbox. No longer rings set first. ??? I recall this issue a long time ago but cant remember what happened. I did a system reboot...
  8. CK29

    Phones stuck on speaker when picking up handset

    I have a branch with 2 phones that when you pick up the handset the phone goes on speaker and they cant get off. they are not using headsets and they have checked the speaker button being stuck. Handsets have been replaced. Being 2 phones could this be a feature code entered for auto speaker...
  9. CK29

    Unprotect Existing Excel

    I am not a programmer but was given an excel file built with macros and visual basic. It is a document for formal review and appraisal processes but needs tweeked to company specifics. Long story short, a user can click on buttons and be brought to specific worksheets to fill out. The...
  10. CK29

    Routing

    Thank you..Will put an Answer DN on. THANKS FOR EVERYONE'S HELP. I think i will go home now.
  11. CK29

    Routing

    YEAH..i rebooted the port this morning and she is routing correctly and can make toll free calls. Thank you all!!!! ANother question with this operator set. 6122 is a ring only to her intercoms. the set is not in service, just a phantom DN to her phone. Calling the DID from the outside...
  12. CK29

    Routing

    bare with me---i am so confused and not an expert programmer nor on site. * ROuting service is Manual with Y overflow. Fallback is programmed if a ciruit goes down. Not understanding-6100 is the only set not following the routing rules. She is not getting expensive route. toll free calls...
  13. CK29

    Routing

    intercom...or just picking up the handset and picking nothing okay, intercoms are 6100 this is also the operator so line 121 and 122 are main analog lines for inbound then when busy hunt to the main DID of the local pri which is 6100. 6100 appears 6 times for rollover inbound. this all used to...
  14. CK29

    Routing

    Nope didnt work. Still trying to go out on LD circuit. I am at a loss. I dont understand how one DN isnt following like everyone else. This is the operator. Would a reboot of the port be something to do?
  15. CK29

    Routing

    there are destination codes route 001 use pool pri-b - local pri route 002 use pool pri-a - ld pri 1800 - use route 001 this is the only DN not following the rules DN 6100 General Line access Line asslgnment Line 121 Line 122 Line 241 Line 263 Line pool access PoolA Pool B Pool PRI-A Pool PRI-B
  16. CK29

    Routing

    yes it has access to pool pri-a and pool pri-b like all other sets.
  17. CK29

    Routing

    Oh, and yes the DN has all of the same line access codes as all other DN's
  18. CK29

    Routing

    How is it possible that one set isnt following the routing table? For example, this user cannot dial toll free because her set keeps picking the LD circuit and not local. Other sets work fine over the right lines. She is not picking any line, just picks up the handset and dials.
  19. CK29

    Load Keycode

    Yes, when I press modify and then highlight Unified Messaging, the box shows sequence #3 which is correct.
  20. CK29

    Load Keycode

    Load works. Now i have another keycode but they didnt give me the file and i dont know when i will get it. entering the code manually isnt working. goes through a retreival process but then tells me something about invalid code?

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