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Have you tried to record from more than 1 phone? could be a bad handset. I have also seen this issue when a port on the VM goes bad, you could try to call each port individually to narrow down which port it is. Hope this helps

Just curious if you guys know how to do this, I don't remember the code, but I remember that there is one that you can dial to manually pick up each trunk individually from any phone for example *3xxxxxrx 803 would pick up 803. It always helped me troubleshoot problems like this, not sure if...

www.sandman.com also sells them inexpensively

You could put extensions 10, 14, and 25 into calling group 2 (# 502) and have the 0 out go to group 72, however it would ring until somebody picks up, callers would not get voicemail.

you could program an immediate cover button for the operator that does ring on the other operators phone. from phone that doesn't ring press menu - more - prog, press button you want to program, press list, press more until you see cover, press cover, choose primary - enter, then enter...

If you just need to have someone occasionally transfer a call to someone outside have them press conference, call the person you wish to transfer to, press conference again, then press hold. this leaves the other two party's connected.

Turn tone generator on and Plug the rj11 plug into a jack in the feild you wish to identify and go to the server room.Press the button on the probe and touch each cable, when you get to the one with the generator plugged in you will hear the generator. be sure the cables arte cut clean and arent...

I had a customer with the same problem and and it turned out each night the carrier was sending a test to each line at 2 in the morning. The lines are connected to system as pots lines but delivered to customer on T1. So they were testing each channel of T1 and the same thing was happening each...

They say it has always worked, I had them do an Inspect on the button so I could research how to use the feature so that is definately what the button is. I also had them manually do Feature 81 and follow the rest of the steps and it still didn't work. I origanally thought it was user error but...

as always Thanks in advance for any help. I am not to familiar with this feature, other than the directions I got from avaya.com but basically the customer says they press a preprogrammed "reminder set button, press DSS key for ext. #, enter time in 12 hour format, press 2 for am or 7 for pm."...

oh.. Thats not good.. I already told the customer the system could do it. " ouch - no sale is worth it when you can't do what they ask for - bites you every time!! pay the price for this mistake and don't make it again - tell the customer you were wrong and he needs to use a selector code to...

Trying to turn the ringing off on extension 15 - Its been so long - Thanks in advance for any help

Thanks alot for the quick response guys!!!!!

I was adding a cable in a small office and the customer had added call waiting on there phone line. Is there a feature code you can dial to do a flash.

Sandmans work well they have the pull string in them for easy terminations - I don't thing graybars do - and he usually cuts a deal for quantity or sends a coupon for next order

I get them from www.sandman.com - they have an online catalog but if you just call and descrtibe what your looking for the people on the phone are knowledgable and will get you the right ones.

Thanks Everyone

I have a customer with an old merlin 820 - and they would like to have a loud ringer / or buzzer of some sort installed to ring with an extension in the warehouse - I didn't think it could be done but I'm sure if it can one of you guys would know how. Thanks in advance for any help.

To put the phones in calling group 1 and make Intercom * 70 work From ext 10 or 11 press feature 0 0, left intercom key 2 times, # 502, 1, (Extension #) - then 1 to assign

You should just press Intercom 70 - This will work. Intercom * 70 pages the speaker and all phones, if no phones are assigned into callinig group 1 Intercom *70 doesn,t work