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Thanks guys so much for all your help. It looks like we just may need a new power supply. Thanks sooooo much!

The lights are not lit on the Callpilot. To be sure, the RJ 11's are the 2 ports on the right side of the callpilot, right. If there is a problem with the power supply, how do I fix that?

Are there suppose to be any light blinking on the actual Callpilot box? If so, there are none.

You know now that I think of it. There are other things connected to the power supply and they are working fine.

The cord to the phone is fine. What is the crossconnect? Also, how would I know if the power supply is bad? I am an amateur when it comes to all this so I really appreciate all the help.

First I want to tell you how thankful I am for all your help. Now, I did what you said but when I plugged up the phone nothing happened.

Do you mean on the display? If so, it has MSG on it, nothing else.

It is the Calllpilot 150 and yes there are lights. The message light is on.

My Automatic attendant is not picking up. Also, when you try to check your messages you receive and "inactive feature" message. I have reset the power and nothing seems to get this up and running again. What do I have to do to fix this?? Thanks in advance. AWHLLC

My office has the above mentioned phone answering system. I have just been asked to change the outgoing message boxes. I have no idea how to do this.I have no passwords or anything. How do I reset the administrative password and update the outgoing message? Also I need to know how to delete...