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I recently had a MICS with 7.1 s/w crash. Replaced cabinet and 7.1 s/w and am trying to reprogram as before. customer has centrex lines and i'm trying to set up outdial "9" / pool a with dest code of 9 but it will not accept the dest code 9. This is a school and i've looked at the programming...

Have a couple of clients now getting hit by toll fraud by way of off prem notification through Flashtalk. Anyone know how they're doing this. I didn't think it was possible.

Sorry I forgot to mention that this is a MICS ksu with 7.1 software.

I have a client that has an iphone for a music source and complained of music on hold breaking up. While on site I called in and had myself put on hold and at the same time had background music playing through a set. Over the set music plays fine but while on hold on my cell at the same time the...

Thanks CC.

I have a client with MICS XC7.0 and PRI. The KSU is starting to act a little wonky. I may need to replace it. If I must replace it I'd like to use the existing software so I don't have to reprogram. Not sure where the PRI key code resides. IS it on the motherboard or RAM sleeve?

Thanks ucxguy for the valuable info!

Thanks for the info guys.

Thanks for the quick reply Firebird Scrambler.

Recently had a client with a BCM50 (3.0)have their system loose its key codes TEMPORARILY. For two days no calls in or out and when they pressed an intercom key they got the error tone and message "keycode required". By the time it was reported and I got there everything was normal again. Found...

If I simply replace the flash card will the CP100 lose its programming?

Can the Call Pilot be upgraded by simply replacing the flash card or is there more to it than that? Is there an upgrade card like the one for MICS upgrades and associated procedures?

Have a client that just went from CICS 6.1 to MICS 7.0 with existing CP100 2.1. They now have occasional voicemail issues. Is this a software compatibility issue?

Already tried rebooting Call Pilot with no change. Tried rebooting Call Pilot and KSU together and had same result.

I was lead to believe that a Call Pilot got its time recognition from the KSU it is installed on. I have a CP100 (31.10.14.22) with screwed up time (attached to a MICS 6.0) Time/date is correct on the KSU. I just now left myself a msg at 3:00PM today and the time stamp on the message is Feb 26...

I am having trouble with several Call Pilot 150's. These units have come to my shop via upgrades and moves etc. and were all in good working order. I typically test them and then do a reinstall then put them on the shelf. Some months later I'll take one off the shelf to prep for install and...

Thanks for the help fellas.

Trying to accomplish a level 1 reset on a BCM50 2.0. I found some instructions on-line but when I try to use them the sequence of led indicators outlined in the doc bears zero relationship to what the leds are actually doing. Has anyone got some simple, easy to follow directions? (The purpose...

Thanx Marv

Is it possible to put in a transfer point in one ccr tree that will transfer callers from there to another ccr tree. (transfer from morning ccr to evening ccr)??