Incorrect time stamp on CP100

[Brutalis]

I was lead to believe that a Call Pilot got its time recognition from the KSU it is installed on. I have a CP100 (31.10.14.22) with screwed up time (attached to a MICS 6.0) Time/date is correct on the KSU. I just now left myself a msg at 3:00PM today and the time stamp on the message is Feb 26, 6:30AM. I can't find anywhere to access any kind of internal clock. Anyone have this happen before? and if so, what was the solution?

 

[allworxguy]

Seen it before. Reboot both to synchronize.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

 

[Brutalis]

Already tried rebooting Call Pilot with no change. Tried rebooting Call Pilot and KSU together and had same result.

 

[curlycord]

Try one of these:
-power down CP, change KSU Auto Time and Date = No, change time to anything such as a minute ahead, power up CP and test.
-power down, remove software, power up for a minute, power down, insert software and power up and test.

I wonder if a REINSTALL would help.



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Toronto Canada

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[allworxguy]

Doing a time change will help sync it.

Marv ccna

http://www.telemarv.ca

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990