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Itxn So your saying mobile answer guard will only work if the user has a physical desk phone that is logged in? I have only tested this with a phantom user that did not have a desk phone, the user had a extension but did not have a desk phone associated with it. What exactly do you mean by...

Amriddle1 Thank you for your response. I have tried everything between 1 and 5 seconds. With no luck. This system has a PRI, In my experience it seems like it starts to ring with a second.

Hello All. Just put in a New IP Office with Version 9.0.4.0 build 965 with a 12 channel PRI, I cant get the mobile answer guard feature to work. If the cell phone is turned off and I have the mobile answer guard set to 1 second the ip office never pulls the call back to the ip office vm pro...

Thanks Joe, but how would you make outbound caller id for 911 dialing different for people dialing out on the remote ip phones vs local digital phones?

I am installing a IP Office 6.0 V2 with PRI service. Could someone tell me if the following is possible. IP office sends main number of 555-555-5555 for all normal outbound calls made from digital phones and remote IP phones, However if someone dials 911 from the digital phones it still sends...

Has anyone sucessfully worked with X.O. communications sip trunks and the avaya ip office 6.0? Customer wants to use X.O. and I just wondering what experiences people have had with X.O and SIP. Also what are your thoughts on SIP in general with IP Office. And Finally with SIP, you can use it...

I have a customer with a BCM 400 3.7 after doing a power down to add a expansion cabinet the system lights just kept flashng, we powered down again added a keyboard and monitor. We received a message that said "smart failure dectected press f1 to continue" We continued and the system came up...

I am installing a MICS 7.0XC with 2 DTI cards one is a PRI and one is a voice T-1. If one if the circuits fails is there a way to have the circuit failover to the good circuit? I have read the manual but have not found anything reguarding this. Normally our installs only have 1 PRI. Thank you...

I should also mention that the system has copper dids and the extensions are already 4 digits. If I understand what you are telling me, the programing is stored in the cabinet not the software cartridge. Thats why I should not lose the programming by switching the software cartridge. Is that...

Please accept my apology I've been reading thru the threads and cant find a specfic thread covering this same upgrade. Also i have been working on these systems for the past 8 years. Just never came accross a reason to preform a upgrade. We have a cutomer with a MICS 2.0 all 6 ports on the...